Find all hotels by Diamond Resorts in Alcala from AED 722

"Room was great. Very clean. Paid for a double, got a twin with beds pushed together. NOT GOOD! We were charged €1 for four cubes of ice at the bar. Never been charged for ice ever at a hotel. Reception was always crowded and understaffed. Staff apart from Angel were rude and sarcastic if and when you got to talk to them. Breakfast was quite good. Omelette bar was very nice. Decent food throughout. The bacon was reconstituted bacon loaf cut into slices. Not disgusting, it’s bacon; but not as you know it. Real bacon would be far better and they claim to be a four star hotel. Real bacon would be more fitting at a four star hotel. No amenities around the hotel. One local shop didn’t sell drinks, only water and it’s very over priced. Rather than be ripped off, I bought anything I needed through a delivery app. Pool was nice. Pool area nice and clean. I think later in the year you would have sun-bed wars!!"

"Lovely hotel experience, very premium experience in a nice location. The breakfast was well worth it and the pool area had plenty of seating (though I'd still recommend going early to get seats). The spa was also very worth the price. My main concern is that the Preferred Club breakfast was not worth the extra cost. The breakfast in the main area was better than the a la carte option. Though the nice part of the preferred club was the separate cabanas and afternoon snacks/booze. I would stay here again, staff made everything possible to give us a good experience. Letting us stay extra hours because of our flight being later in day"

"Pack & Ernest were professional, helpful & delightful! Thank you!"

"Great stay"

"Very.good room, staff great, wifi good, breakfast exelant."

"yes we had a sea view although it was partially obstructed."

"A truly 5 star hotel, superb facilities and outstandingly friendly staff, we were made to feel genuinely welcome. Room was spacious and comfortable, dining was great. We can’t wait to come back! "

"Good place"

"Great location. Average clean room and friendly staff "