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"Enjoyable stay in a pleasant venue"

"The room was clean upon arrival but housekeeping didn’t clean it after my first night and when called that evening, I noticed they took dirty towels off floor and hung them back up. Front desk staff was very helpful and kind. Nice lifeguards and bartenders as well. All inclusive breakfast, lunch dinner and bar service. They said mini fridge was fully stocked and free but only had one coke. Weird. Lovely on beach property but an hour from Palmer and the airport. I recommend a car if being active and going to city. Surely nice properties closer to everything. I saw at least three different pools and direct beach access but beach has a lot of shells."

"Location was perfect for our first stay in Palermo"

"Our first room was small, window looked onto a brick wall, hair and ants in the bathroom. Stephania at the front desk was responsive and helpful, moving us into a different, clean room. Still, that first room was the impression we left with"

"Everything is incredible, hotel and staff amazing!"

"Great room, super views with a balcony, lovely breakfast, nice staff, small but good gym."

"What a wonderful hotel! We had an amazing stay here and the location is unbeatable (3min walk to Theater Massimo). The room was perfect with a balcony, a really comfortable bed, and an amazing shower. The staff was fantastic and so helpful. 10/10 for me, no complaints and we will stay here again the next time we are in Palermo. "

"the location is excellent. the room is descent, but the key system is a bit awkward. the breakfast is very dominated by bread and sweet breads."

"This is a slightly shabby Grande Dame that seems to get most of it's guests through group travel. The room was large and well-appointed, though slightly oddly laid out with a deep bath but no separate shower. The bedding could use a refresh, particularly mattress and pillows. The breakfast was fine, though not of the highest quality (terrible cappuccino) and the staff very formal and obsequious. The location was great, and that really made it work for us."