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"The catering staff were exceptionally helpful and friendly. Much appreciation goes to the reception manager Lorraine who assisted us to cancel with Expedia our final night at the hotel due to a family bereavement "

"We had a lovely last minute stay at the wild pheasant hotel. No complaints other than that the rooms are incredibly warm. We brought our own fan as previous reviews stated the same. Room was clean and the bed was comfy. "

"Everything was perfect, except on the last day Sunday 27th july. Service at breakfast was very poor. 5 staff stood talking at reception desk at breakfast and had eaten breakfast before we ask 3 staff for coffee or tea. We waited 20 minutes before we got tea & coffee. Otherwise everything was perfect. "

"Great hotel in a lovely location. The hotel staff are polite, courteous and friendly. Rooms are comfy but you need an upgrade for a view. Breakfast was excellent and a warm welcome from the staff. Parking is a bit limited and with narrow bays door knocks may be an issue but overall this is a great place to spend a break in Llandudno. "

"Nice and friendly staff Comfortable and pleasant hotel. decent food in the restaurant."

"Nice friendly staff, lovely breakfast. Excellent room with 3 single beds. Pleanty of tea, coffee hot chocolate etc. "

"Amazing hotel excellent location "

"We had a lovely break with our 2 grandsons. The family room was amazing, with a separate twin bedded room for the boys. Both rooms had en suite facilities too. The pool area is lovely, and the location is perfect for the beach. "

"I have visited the quay on a number of occasions and it just gets better. The location is superb looking over the estuary, the staff are extremely helpful and friendly. I would truly recommend the Quay hotel to anyone and lm sure they would not be disappointed. Shaun the manager runs a tight ship which certainly makes your stay enjoyable in all all departments. Well done the Quay."