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"The Internet connection was very poor even after I asked the front desk to do something about it. They chose not to. They had no screens on the windows so mosquitoes were in my room constantly. The location was not convenient. It was about a good 20 minute walk outside the downtown. I would never stay at this hotel. They couldn’t even deliver on a taxi which was scheduled ahead of time and it turned out. It was 25 minutes late."

"Good stuff. Room was very clean. Parking was very very easy."

"Breakfast was excellent. Lots of choice, fresh and fulfilling. Rooms were spacious and very quiet. Staff was very accommodating. Shuttle to and from train station was excellent and very prompt. Nice onsite bar for cocktails after a busy day.. Very nice to be away from the chaos of the “canal” area."

"Very clean room . Friendly staff "

"Amazing customer service - thanks guys all at front desk was amazing"

"Great"

"Nice"

"Personale reception, sala colazioni e bar sempre disponibili e gentili. Un plauso in particolare va a Manola e Jemma che nonostante la cucina fosse chiusa , si sono prestate a prepararci un piatto caldo trasformando una delusione in una piacevole serata"

"The staff was some of the best I have ever experienced, all of them, especially Gloria and Sara at the front desk, but they were all incredibly great. Cleaning staff was really good, accommodating and thorough. I loved the coolers by the front door full of water, wine, beer, coke, etc and you just grabbed what you wanted and could charge it to the room. Super convenient and not over priced. I hated the hair dryer that you had to hold the button, the signs everywhere demanding you to turning off water, etc I found them extremely annoying. No coffee maker in the room. The curtains do not completely close so it does not black out the room. The location could not be better. The manager of this Hotel deserved 100 gold stars for an incredible job."