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The staff were amazing. They went above and beyond to please. Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations. We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...

Great hotel! No complaints.

Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.

The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...

East end of Santiago. Easy walk to park and shopping. Great staff. Nice hotel restaurant. Subway line across the street.

The hotel is well located in a desirable area. The staff is very attentive and helpful. The amenities are comparable to a 5 star hotel. The spa area is Inviting and relaxing after a nice work out? The bar area is an enjoyable place to greet and meet other hotel guess and compare the day trip experiences.

It was a great location, and the staff was super friendly. It is 5 minutes from the airport. My only recommendation is to have their shuttle running more often. It runs every hour.

Beautiful property! Excellent breakfast, rooms were pretty, gorgeous spa with workout room, kind staff. Good restaurants and nice outdoor shopping center within walking distance. Definitely stay here.

Was very good, the staff was very good and frendly. The bed was great!!

La mejor relación precio calidad de todo Santiago

This is a super nice property in Santiago. It used to be the tallest building in the city so it's a big hotel but rooms are nice and the linens feel good (after being on the road for a while it's nice to have good towels!). It's conveniently located next to an enormous mall that has everything you could imagine. It also has the ticket location for the Hop On/Hop Off bus, Turistik. Highly recommend that. The staff was very helpful and nice. I had some issues with my plane ticket and Hans at the...

I loved the Aubrey Hotel, it's two large houses turned into a boutique hotel with great style and very intimate feel to the back terrace and the piano bar. The staff made the trip extra special. Mr. Mark helped us plan our days and all of his suggestions were spot on. Dianne, Alex & the front desk crew were exceptionally helpful too and great fun to meet. Rachel makes every breakfast a fantastic start of the day. The neighborhood is lively and the front rooms capture a bit of the street noise on...

Hotel Bonaparte is my home away from home. The front desk reception personnel are so friendly, professional and courteous. Same goes to the personnel in restaurant, bar and housekeeping. Hotel is clean, comfortable and food is amazing. Beautiful neighborhood and walk into Providencia shopping. I highly recommend to anyone looking for a place to stay.

The location of the hotel is close to all kind of restaurants, the Costanera Center and a metro station.

El hotel es bonito y muy limpio, los personales son muy amables y eficientes

Some of staff was bilingual, and ready to assist us at all times during the day and night. The other staff such as security guards were attentive and also ready to assist with whatever was needed. The room very clean, the bed extremely comfortable. Breakfast very good and we ate dinner in the restaurant one night. It was delicious and the staff was also very kind and attentive. This hotel was very convenient to shopping, the subway and the bus station. Highly recommend.

The staff at the check-in desk were extremely helpful and accommodating. The room was nice and comfortable. Great dining choices nearby.

We were only there overnight, but we were able to check in early and were upgraded to the Towers at no extra charge. Every staff member we met was very polite and could not have been any more helpful.

Situated on an unremarkable street, Hotel Boutique Matildas stands out as a beautifully renovated and architecturally important reminder of an elegant and bygone era. For my wife and I, it was great to see wonderfully carved wooden banisters, ultra high ceilings having intricate crown moldings. Having a great breakfast with soft classical music was a wonderful start to confront our next encounter with the city. The magnificent attention that the staff gives to each guest was similar to a five...