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"Very friendly staff."

"Great room and facilities."

"Helpful staff, clean room"

"Room clean and bed comfortable. Good sleep. Housekeeping staff were very helpful. Broadband signal was very weak and useless. No excuse in 2025 free or not. Not very happy in having to show ID when checking in as a British Citizen. Hotel stated it was enforced by West Midland Police. Only found out when carrying out on line checking. No info on Expedia wgen booked.. "

"Nice place for stay , near city centre and train station "

"Great mini break "

"Lovely room, very comfortable, clean and quiet. "

"Great welcome at reception. Accessible room allocated as requested. In my opinion, there is a design flaw in the bathroom, as the 'accessible' toilet is positioned too low to be accessible and is too close to the hand basin. The shower was more of a trickle than a shower, albeit hot, and I've had worse showers, so it's not worth complaining about, just an observation. We ate at the restaurant in the evening - a very pleasant experience with attentive staff. Sadly, the same could not be said about breakfast. A few staff members mingling about, not offering hot beverages. You had to 'flag them down' and wait for hot drinks. I noted several tables waiting, and it wasn't overly busy. Tables weren't wiped down in between customers, cutlery was just rearranged, and the idea of a large jug of milk left on tables for subsequent customers is just not nice and possibly unhygienic. The English breakfast food was hot except for the scrambled egg, which was supplied in such vast quantities that it inevitably became cold quickly. All in all such a shame after a very positive experience the evening before."

"Cheap stay, polite staff, clean room, bed was a little uncomfortable for me but thats preference. "