"Lumley castle is in a beautiful area with an amazing history. The staff were very helpful, polite, attentive and cheery. Evening dining was excellent with a wide selection offered. Breakfast was also excellent with a good selection on offer. Drinks were expensive.
Unfortunately our room (Castle classic) described as a double was very small, with a lack of seating for 2 people (1 chair and a stool - no table). The bed was reasonably comfortable but there was little room at either side to negotiate getting in and out of it. There were plenty of plug sockets which was great but no USB connection points.
The television was very small and difficult to watch - the only place to watch it was from the bed.
There was a small step to enter the bathroom which was not easily identified and caused both of us to trip a couple of times. Surely this is a health & safety hazard. We thought that we had booked a walk-in shower (as per room info) but found it to be an over bath shower. The temperature of the shower was difficult to regulate, especially whilst in the shower. There also appeared to be a drainage problem as the water built up in the bath to above ankle level.
The room was reasonably clean but very tired looking. The entrance door and the bathroom door were both difficult to open and close as they dragged on the carpet.
Overall we enjoyed our stay, the castle being magnificent inside and out. Whilst we appreciate the castle's age the room we had would benefit from some TLC."
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