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Hotel Casa Colonial Cozumel

3.0 star property
Beachside convenience meets attentive service at this Stingray Beach retreat where staff help travelers navigate local attractions and daily needs

Choose dates to view prices

Suites Colonial, along Stingray Beach, offers a peaceful base with practical amenities. Guests enjoy continental breakfast, dry cleaning, in-room WiFi, and multilingual staff assistance. Babysitting services provide parents flexibility.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Ceiling fan
Private bathroom
Cable channels
Iron/ironing board
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
5a. Ave Sur No. 9, Cozumel, QROO, 77600

What's nearby

  • Central Plaza - 1 min walk - 0.1 km
  • Museo de la Isla de Cozumel - 2 min walk - 0.2 km
  • Benito Juarez Park - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Maritime Terminal - 3 min walk - 0.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Pepe's Grill - ‬2 min walk
  • ‪La Mission - ‬1 min walk
  • ‪La Choza - ‬2 min walk
  • ‪Viva México - ‬2 min walk

About this property

Hotel Casa Colonial Cozumel

Hotel near Stingray Beach
Located close to Chankanaab National Park and Chankanaab Beach Adventure Park, Hotel Casa Colonial Cozumel provides free continental breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Babysitting (surcharge), concierge services, and a front-desk safe
  • A reception hall, smoke-free premises, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Casa Colonial Cozumel offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Frequently asked questions

Is Hotel Casa Colonial Cozumel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Casa Colonial Cozumel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Colonial Cozumel?

Check-out is at noon.

Where is Hotel Casa Colonial Cozumel located?

Located in Colonia Centro, this hotel is 1.8 mi (2.9 km) from Stingray Beach and within 6 mi (10 km) of Chankanaab National Park and Chankanaab Beach Adventure Park. Paradise Beach and Playa Mia Grand Beach and Water Park are also within 9 mi (15 km).

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Reviews

Hotel Casa Colonial Cozumel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 498 reviews
Rating 8 - Good. 183 out of 498 reviews
Rating 6 - Okay. 42 out of 498 reviews
Rating 4 - Poor. 10 out of 498 reviews
Rating 2 - Terrible. 12 out of 498 reviews

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Stayed 2 nights in Nov 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was really nice.
Stayed 4 nights in Oct 2025

6/10 Okay

Pradeep

The amenities could be better
Stayed 2 nights in Nov 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Awful, unpleasant and unprofessional.
Stayed 11 nights in Dec 2025

10/10 Excellent

Dennis

The staff was very pleasant, especially the morning food servers.
Stayed 7 nights in May 2025

10/10 Excellent

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

MARIA

Great area! Walking distance to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed the suite.
Stayed 2 nights in Jan 2025

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Stayed 2 nights in Feb 2025

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic place to stay. Very well located and friendly staff.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jun 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located really close by the ferry, convenient location to many places
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Will return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randy

Great hotel. Value, comfort and overall experience was excellent
Stayed 1 night in Nov 2023

8/10 Good

Heath

Liked: Staff & service, property conditions & facilities
It's very convenient downtown the staff was always courteous and friendly I will definitely stay there again
Stayed 6 nights in Oct 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice and helpful staff. Breakfast was really nice. Rooms need an upgrade and WiFi was in and out but overall a very good stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Esthefany

Liked: Staff & service
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, spacious room, friendly staff

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the location. All the staff is helpful and nice. Breakfast is a plus!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Stayed 3 nights in Apr 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Stayed 14 nights in Feb 2025