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"When we checked in we had the pleasure of the Reception Manager, handling our room assignment, we requested a higher floor and better view than our original room and without hesitation we were moved to the 15 th floor with a million dollar view which was perfect as we were staying 10 days in London. The staff was completely helpful in every way , as I asked for some shipping supplies specifically some boxes and bubble wrap, which was taken care of with a smile . The nicest stay in Europe I have ever had ! "

"Being in Gatwick airport, the convenience for next day overseas travel is ideal."

"Super close to major landmarks without being in a super busy area!!"

"The hotel was within walking distance to the Tower, London Bridge, and other attractions. Great staff and loved the gym."

"Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality. "

"Very convenient location. All staff were nice and accommodating. Clean. Comfy beds. "

"Excellent facility"

"Very good "

"My husband and I had a room with a view of the River Thames, we were so pleased. Great location and hotel. Would re use this hotel again."