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"Very clean hotel, breakfast was very good. It was a very busy service, so the hot food was always fresh, the staff were friendly, cheerful and efficient, despite being clearly very busy. We checked in late at night and the woman on the desk was very cheerful and helpful. Another member of staff helped me to book a taxi back to the airport train station. The only thing about this hotel, is that it is not the Holiday Inn at the airport - it is a taxi ride away or a half hour walk, if you can cope for that far with kids and luggage. We took a taxi from the other Holiday Inn to this one. That was also cheaper, as there is a surcharge for getting a taxi pick up at the airport - so walk somewhere else to get the taxi and book it yourself!"

"The beds were comfortable, clean towels daily.Tea,coffee biscuits in the room. The staff were pleasant and helpful. Breakfast was excellent so much choice. The hotel was in a convenient location just 2 mins from the bus station and across the way from the Albert Dock. Would highly recommend. "

"Prior to checking in, the resident hotel offered an upgrade option, which I took advantage of due to the amazing price. I am so thankful for the upgrade as it gave my party of three ample space to share one room with essentially two sections and two separate beds. My family and I felt very safe as there was additional security past a certain time at night which required all patrons show their room keys and verify their names. I would stay here again on my next trip to Liverpool and I highly recommend this hotel."

"Staff members are friendly and helpful. Stayed just a night but was able to sleep in a double bed and room was clean. I liked they sent me the instructions how I could get there from the station. Thank you!"

"Convenient and comforting for first time travel to Liverpool city. Walking access to all pubs and restaurants. "

"Good hotel"

"Staff extremely helpful. Beautiful room and the bar area is gorgeous. Convenient location "

"Quick check-in. Comfortable rooms. Good bar and food. Very convenient location. What’s more to like"

"This was our fourth stay. It did not disappoint and we will choose it in our next trip to Liverpool. One recommendation is to not have such a strong smelling air freshener scent throughout the facility, especially the lobby and the rest of the ground floor. It triggered a migraine"