Find Hotel with a Concierge in Deco, TX

"Clean, price is more because of the area I believe instead of what the hotel has to offer. "

"The property is outdated, furniture in room old and worn, got an ADA room when it was not requested, carpet was old and felt dirty, the breakfast was the only pleasant thing. When we complained to front desk they offered free breakfast which was already included in the ridiculous room cost. The hotel also has a very strong perfume scent that is borderline unbearable. The brand has seriously neglected this property. They also have a 20$ a day self parking charge and then charged 32$ to enable in and out . Overall disappointing. "

"yes"

"The location is phenomenal and convenient. Some staff were as helpful as they are trained to be. Housekeeping was very friendly and helpful. Checking in the front desk attendant looked irritated we had our pet. She put us on thee ninth floor(our view of downtown Houston was nice) next door to the elevator then proceeded to ask, you're not leaving her alone right? Maybe I was wrong to assume that a family friendly hotel is exactly that. There are no microwaves (1st floor one is available) and or refrigerators in the rooms. We were not informed our room phone did not work. She had a lot of information to tell me but that. Half of our channels didn't work. Keurig was dusty. Glad my instinct lead me clean before truly settling down.There were a lot of little inconveniences that made it a bit more annoying as a family traveling. I did enjoy thee art on the walls. My personal experience and opinion I would not recommend it for families. I would not stay again. "

"Terrible"

"Staff is unfriendly and unfair "

"Room was smaller than anticipated, but it was nice. Friendly staff. Thpught breakfast was free but was fast reading and it is available LOL. Good place to stay to catch a game or for convention center. "

"The hotel was clean and "

"Room was clean and spacious, staff were friendly"