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"rooms where big and so clean nice comfortable bed lots tv channels big bathroom good bar and nice leisure club "

"Always well prepared rooms clean and attention to detail, "

"Friendly welcome at reception, room and hotel spotless as on previous visits. Have upgraded from previous 4* to 5* as I've now come to terms with fact that evening meals that were previously provided by Sleeperz are no longer available and there are numerous eateries only a short walk away, and a Tesco downstairs in the station concourse."

"The service at the desk, Amy and her superior (forgot her name) were excellent."

"The staff were brilliant and so relaxed. Room was great. Food was nice"

"Clean room. Friendly staff."

"The hotel was clean, welcoming and great views. Had a comfortable stay. "

"Really clean room. The staff are very friendly and the breakfast was great!"

"Lovely area, the rooms are a little old fashioned but everywhere was clean, staff friendly, breakfast lovely "

"Friendly staff ,felt very welcomed. Hotel spotless and smelt lovely and fresh . Beds very comfortable "

"Room was clean and tidy staff were great"

"Friendly, helpful staff, very clean room"

"Beautiful clean and warm room where I was able to relax after some busy and stressful days. The staff were helpful and polite and happily extended my booking for an extra night when my plans changed at short notice. This is my fourth stay at the hotel and I will definitely be back."

"Excellent stay at Silver Birch. The bed was extremely comfy and the tree house was really well equipped and well furnished. Hot tub was lovely to appreciate the views. Only minor points we would make would be the shower was a little disappointing compared to how luxurious everything else was. Also the spiral stairs to the hot tub felt quite loose, not the safest option. "

" all the staff very helpful"

"Friendly welcome,clean comfortable room. Excellent breakfast "

"Everything was perfect. Staff are friendly, helpful, professional and approachable. I can't fault anything. Thank you for making me feel so welcome. Nan. X"

"All Good"

"Absolutely loved this quirky castle. The owners was so friendly and welcoming. Very knowledgeable about the castles history and did a personal tour which I loved. His love for the property showed so much in this tour. Breakfast was delicious and left nothing to ask for. Would stay here again. No complaints. "

"the room was exceptional in every way, the staff were very helpful and consideret. and the food was amazing and good prices"