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"Great customer service and love the extra amenities such as the kickback bar."

"it needs to redone the hotel is in bad shape the rooms are old and the people who work there need attention especially the bar tender she’s way out of control! probably won’t stay there ever again"

"Beautiful place and great location."

"Stayed here for a conference. Room may have been a little older but it was clean and well taken care of. Bed was very comfortable. Staff were friendly, helpful, and accommodating. I felt very safe staying here. It was in walking distance of Henry B. Gonzalez Convention Center. It is also right next to The Alamo. Close to Riverwalk, shopping, & restaurants. There is the Crockett Tavern on the first floor. Got the brisket & grilled cheese one night and another the Crockett hamburger. ...

"Good comfortable hotel well positioned in San Antonio. Rooms comfortable but inexplicably have “full size” beds that felt small. Cocktails and bar menu good but our experience at the restaurant was disappointing. Food mediocre and expensive, understaffed and zero ambiance. Will stay again but have meals offsite in future. Pool was good but zero service up there and ran out of towels constantly."

"Wonderful stay! Downtown was walking distance"

"air conditioning was super good. I was so cold but in the Texas heat it was perfect. Breakfast was mid. Staff was super kind and even gave me early check in and late check out without making me pay a fee. The shuttle was super nice and convenient and the drivers were really nice. My only complaint is there aren’t a lot of different drinks and snacks offered downstairs which was kinda disappointing. Also the walls are super thin so you can hear anything that’s going on in the hallway. Toilet...

"Valet is always extremely packed and delayed other than that it was beautiful"

"Very nice place!"

"Excelente!!!!!"

"Great location and price. Well run hotel with free breakfast."

"I would rate this hotel higher except there were issues. The shower head leaked all night same as the beds at every slight move. The most alarming was the view outside the bunk bed room. It was disturbing with the trash, graffiti covering the broken concrete surfaces and the hole in the ground with trees growing out of it. Being on a ground level, this was disturbing. It did have Riverwalk entrance I would advise not using until it’s cleaned and cleared. Good things are the staff was nice and...

"Loved the balcony and river view!"