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"Location was everything about the empress. Great food at the hotel and near with walkable access to the heart of Victoria. Highly recommend renting a car as a lot of cool castles and beaches are close drives away. The garden was fantastic and live music and salmon at the hotel restaurant was great ."

"Lovely hotel, the staff are very pleasant and professional. Beautiful scenery and tasty restaurants to eat at."

"Clean room friendly staff. Also location was amazing."

"The staffs are very nice and room is clean. Location is also good."

"Overall Ok"

"Helpful staff, situated right near the harbour. Breakfast was very good. Being on the first floor it tended to be noisy, re: near the entrance and breakfast room. Thank you"

"Very nice room with harbour vieuw "

"Great Boutique Hotel only one block away from main streets so quiet."

"The room was ok. Beds were comfy. However the one bathroom I questioned weather or not the floor was cleaned."

"Staff were friendly and helpful from check-in to check-out. Our room, the hallway and lobby were very clean. Very comfortable bed."

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"Great place to stay…outside is a little dated but the massive tree and landscaping is beautiful. Rooms were clean. And suites were very handy. Great price for a great location. Breakfast was good and there was even an outdoor garden with picnic tables. Plus you can’t beat the free kayaking and bikes!!"

"Lady who checked us in was very professional and ensured all information about early check-in was discussed. Very thorough with explaining all information we needed."

"It was clean and confortable. They don't clean everyday but they let me know at checking. They provided anything I needed."

"There were no ammenities really here. Was asked on how those were. Just ok I guess. I did not like the check out lady today at 820 am Fri, May 29. Non caring and just uppity. I only had a couple questions and she was so snooty. I Google reviewed that aspect. Not used to snooty ever I guess. One time in Vernon I got a snoot and she was let go. I stay at a lot of places and most appreciate me. I am quiet and clean AND RESPECTFUL...what more does one want in a guest??? Had a very long and...

"El hotel está bien para parar de escala. Buen jacuzzi externo."

"Sleeping just above the hotels nightclub was impossible!"

"The room was very spacious. The bed was comfortable and sheets were crisp. The air conditioner was there but we did not need it."

"It was a perfect location for a quick overnight trip for my dog and I. The room was clean, the parking and access was easy and the staff were incredibly friendly."

"The staff, the location. Everything was great."