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"En general todo fue muy bien solo el desayuno podría mejorar ya que la comida del hotel es buena probamos la cena y estaba muy rica."

"El personal muy atento, en especial la señorita Flora"

"Todo bien y buena ubicación"

"Excellent centrally located hotel. Beautiful decor and great amenities"

"Sehr schönes und sauberes Zimmer. Alles sehr geschmackvoll. Personal in der Bar sehr gut. Beim Einchecken sehr aufmerksames Personal. Bei der Abreise leider wegen der Strassensperrungen aufgrund des Marathons überfordert. "

"The breakfast and drinks on rooftop need improvement. The help for the drinks on roof was very bad. It is a beautiful space but the help was not good and she didn't seem to care. The breakfast food was mediocre compared to my first stay in 2019. But the space is lovely. "

"The location was very good and the staff were nice and helpful. The female dormitory was designed well."

"Buen servicio de limpieza en la habitación, los baños demasiado pequeños y la ducha es horrible o te bañas con agua hirviendo o congelada no hay término medio, el desayuno es bueno pero el servicio diría que bastante pobre. "

"Un lugar muy bien ubicado, las instalaciones limpias, pero el olor de los baños es muy desagradable. Un poco de ruido por parte de los demás huéspedes. Pero el personal muy atento y servicial. Justo se encuentra frente a la parada de buses Callao."

"We had a great stay at this hotel. The rooms were comfortable and well-maintained, making it easy to relax after a busy day. The hotel was quite lively and full of tourists, which created a fun atmosphere, and the staff were always helpful and attentive despite how busy it was. The main lobby always had activities going on, and one highlight was getting to watch an Atlético Madrid match on the projector—it made for a really fun and memorable experience. The taxi service at the hotel was...

"This property is located right in the middle of Gran Via. Very good rooms. Courteous staff. It was a pleasant stay at this place. Only issue we had was with the washer/dryer. While it washed clothes, the multiple dryer cycles didn’t dry the clothes at all."

"Excellent location, and thanks to Edly front desk was very helpful and professional. She made everything run smoothly help with local information and helpful guidance to the area , it’s great to have such thoughtful and caring staff! Thank you Edly 🌞!!!!!"

"Good location "

"Imposible contactar con recepción o con una persona de ibis por tlf. Horrible. El hotel y sus trabajadores excelentes ( sobre todo los trabajadores de recepción ) pero como empresa un 0 totalmente imposible comunicarse con vosotros por tlf. Si necesitas solventar alguna duda o tienes algún problema como olvidar algo en alguna habitación… pierde toda la confianza en poder hablar con ninguna persona para que te ayude, asesore o aconseje. Tres días llamando y nada. Desesperante. Contratad a alguna...

"Friendly and helpful Front Office Team. The Hostel is however featured as business, but it lacks of quality and services for someone that looks for a comfort stay. Kitchen had simply two microwaves and 4/5 high stand up chairs, getting crowded when more people wanted to eat together. Cleanliness was not at all in line with the expectations for a Business Hostel, as they cleaned common areas and bathrooms just once per day. Definitely recommend the property to revise these cleaning standards."

"Very nice!"

"Clean room, near transport"

"The property is well located in the heart of Madrid and the staff was cool with us. We didn't like the room: very dark, tiny and with no door for the bathroom, which meant every noise and odour would flow into the room. "

"Great hotel! So clean and new and well maintained!! Breakfast was perfect! I wouldn’t hesitate to stay here again. Great location and easy access to public transportation! "

"Yes"