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"Good breakfast, felt safe in the parking garage. "

"We stayed here on an overnight lay over. The accommodations were fine. The staff was ok, neither friendly or unkind. The room was outdated but the bed was extremely comfortable and after traveling over 14 hours was a welcome delight. The food was good but the staff in the dining room was not helpful at all and seemed uninterested in being in a service position. We had a late dinner and breakfast there. The breakfast was more organized and staff more upbeat. The airport shuttle ran on time and...

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"Enjoyed the property, staff helpful and property comfortable and clean."

"I loved the attention to detail in the room. Chocolate on the desk next to the bed, cabinet to enclose the mini fridge and snacks, bottled water, ice already in the ice bucket, slippers by the bed and a personal message on the tv when I walked in. It was elegance through and through. The staff were amazing and it was only a two minute walk from the O.R. Tambo Airport. My only regret is that I didn’t arrive until 8:15pm and had to leave by 8:30am the next morning to catch another flight. I...

"The hotel has strong potential and certain aspects of the stay were enjoyable. However, my second experience did not fully meet the standards expected of a 5-star property. A key concern was the attitude of some staff members. At times, reasonable requests and package inclusions were handled as though they were favors rather than services already paid for. In a premium hospitality environment, guests should feel welcomed and professionally accommodated when requesting entitled services. I also...

"The staff were helpful and friendly"

"The staff and meals were excellent! This hotel is a little oasis in an industrial area near the airport. There is not much outside of the property. Free airport shuttle was great too."

"Great place to stay for the right budget"

"Clean room, very comfortable.short walk to a number of eating places, very convenient for the airport and has a great shuttle."

"Overall as usual Air conditioning needs to be upgraded "

"Airport shuttle was great Staff were very welcoming and kind. We slept very well. Power went out 8 times during the night. Maybe from the storm? We were very cold in the morning. Breakfast was delicious, but the dining area, while beautiful, was freezing. I had to leave early to sit under the covers in the bedroom until we left. I would come back in better weather. 😊"

"Beautiful place with excellent staff and lots of food choices"

"Absolutely wonderful staff, and the property & grounds are beautiful! "

"AC not working through entire stay. This was despite being moved to a second room "

"Great location for restaurants and entertainment. Room clean, if a little old fashioned. Staff helpful and friendly. "

"Overall a good experience with pleasant staff and attention to detail. While the room was neat, clean and well presented it was only accessed through the back of the house next to a laundry room. The walk up was unappealing and needs to be walked off from the utilitarian rooms. But, I had a pleasant stay overall."