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"Great service "

"The staff for the most part were amazing. They were very helpful and nice. The property was pretty clean as well. I feel as if it is pretty outdated which made it less comfortable than it should have been. I know all inclusives aren’t known for their food but the food here was especially terrible. The swim-up bar is cool in theory but it was small in retrospect to everything else and very overcrowded. It took a long time to get service. Had it not been for the cleanliness and the amazing staff I...

"The Costa Rican people were very friendly. The room was very clean. The pool was a good size and has a bar pool. It is definitely family friendly. Staff was great and helpful. Most people spoke some English. The beach was lovely, although when the tide came in in the afternoon the ocean got rough. We had a wonderful week."

"Truly enjoyed my stay at this property. The staff were amazing and helpful. Shoutout to Ernesto for the best hospitality experience!"

"They served the same food 3 days in a row! Breakfast, lunch and dinner… The ac didn’t work in the room for the first 2 nights. I had to get moved to another room When I booked it said night clubs , seafood nights we never had any of it! The swim up bar closed every day at 6pm This was not an all inclusive hotel!!!! "

"Bien, el personal muy atento y amable. Muy útil el transporte a tamarindo y al Beach Club "

"Very family friend, there is only one restaurant but the food is really good. Pool area very nice, and kids friendly. Staff very friendly. Room very clean. "

"The staff was awesome! They were all very nice and helpful. The property was nice and clean. Rooms were clean and cleaned daily. It is hilly but we never had any issues with getting a golf cart. Pool was nice, clean and drinks were delicious. My only complaint was the food. It isnt the best just like any other all-inclusive. The Guys restaurant by the pool had a good chicken sandwich, burgers were ok. My wife liked the coffee shop...cheesecake was pretty good there also. Entertainment was good...

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful. Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add...

"The food was why I took off a star. Buffet same every day and not all That appealing but the reserve sushi and especially the Italian was dreadful. The Italian was below average ranging to actually not edible. From crunchy gnocchi soup to stale sprinkle on mushy tiramisu. Not good at all. Don't do it if you are going to serve tiny portions that are gross."

"It was nice little expensive for what you get"

"Everything about the resort and room were first class. "

"Room needed updates; request for water and beer in room needed to be requested daily, which we sometimes never got water for day; ac unit broke twice- no ac to sleep; pool bar ran out of drinks on Sunday; flies at pool bar was overwhelming; toilet clogged first day there; food was below average; staff was great- welcoming and friendly. Beach was great- no rush to grab chairs.. if looking to hub to travel Costa Rica- this is place; if looking for pampering vacation- find somewhere else."

"We had a great stay at the W. It was a beautiful resort with helpful staff. There was some wear and tear on furniture in the room but didn’t impact the stay. It was definitely pricey but paying for the brand. Only thing I wish was that for families traveling the adult only pool is beautiful and we will there were some hours that kids could enjoy the space as well."

"The food at the restaurants was not very good for such a well kept property"

"The resort was over all nice only issue we had was the day we needed to leave to the airport to depart the transportation to bring us down took an hour to come get us and almost made us late for our flight. The resort is up a hill and no walking is permitted for safety. So you are forced to wait. We called the office several times to get picked up and the phone would just ring and then they would answer and tell us to wait outside so we waited outside of our room for one hour before being picked...

"The Andaz Costa Rica Resort at Peninsula Papagayo was incredible and truly exceeded our expectations. The resort was beautifully maintained, with breathtaking scenery at every turn. We especially loved the pools, the seamless boat rides to the beach club, and the consistently friendly and attentive staff. One of the highlights was enjoying our morning coffee at sunrise while listening to the howler monkeys—an unforgettable and uniquely Costa Rican experience."

"LOVED my stay. I locked myself out of the safe and the room within the first hour of me checking in and they were patient and quick with helping me. Staff is amazing. I love staying at boutique hotels close to everything but far enough away for the quiet. The beach area was set up so cute with the lights and the pool area was always clean and personable. My only con is that the rooms are small. Perfect for solo travelers but wouldn’t be enough space for a girls trip or more than one person (to...