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"We were very excited about our stay here to celebrate our birthday/anniversary. Usually when we do book a trip to celebrate something special, it is acknowledged and we are greeted with some type of room decoration or complimentary champagne. We took the time to notify the hotel prior and were told it would be added to the notes of our booking. Upon arriving we received nothing and to make matters worse it wasn’t even acknowledged. We even opted to upgrade our booking to a swimout on the adults...

"Very Young vibe; food wasn’t good at all, cheap alcohol; pool close at 6 pm, activities ok."

"Great resort with multiple things to do there. All the food options was amazing and the scenery was beautiful"

"This place is outdated. The ceiling was falling in everywhere. They barely had places open to eat throughout the day. It was to just ok food with cheap liquor. I expected more for what they cost compared to other all inclusive I have stayed at."

"Will be back!"

"Very friendly staff excellent service and the food was so good highly recommended."

"The staff were amazing. Everyone was sweet and went above and beyond. They knew it was my birthday and they made it amazing!!! I have been there three times now and looking forward to my next stay."

"The property and the staff was phenomenal, what I didn't like is the fact that when I booked I was told I'd get a certain amount in US dollars to spend at the resort but when I got there and asked about it they barely explained and told me it's coupons for different stuff but never explained how I would get them or what I needed to do to get them. This was misleading and I was under the impression that I could use the funds on whatever I wanted to."

"The staff was amazing and attentive. The property needs some TLC. More attention to detail with cleaning. Food was good. The menu description needs to match the food provided."

"Several staff members were rude to us. Food selection and quality was awful. They were constantly out of EVERYTHING. Half of the nights they didn’t have any ice cream by 7pm (after dinner). Our room could have been cleaner. Only thing we really enjoyed was the pool."

"Here’s a polished review you can post: We recently stayed at the Riu Palace Jamaica in Montego Bay. Overall, our stay was nice, and the staff was generally friendly and accommodating. One thing that was disappointing was that when we booked, it was advertised that we would have access to the two neighboring Riu properties. However, upon arrival, we learned that there were limitations on what areas and amenities we could actually use. This was not clearly communicated beforehand and was a bit...

"Beautiful property and the ocean front rooms are amazing! Would have given a perfect score but it took days to get towels which was the one annoying thing. We would definitely return."

"Beautiful ocean view"

"The resort was absolutely beautiful. If you like to swim in the ocean and enjoy the beach, this is your place. The food was delicious. Make sure you ask for a piña colada. You won’t be disappointed. We will be returning."

"I enjoyed my vacation here, I had a wonderful time, I can’t complain. The food was good and everyone was nice and friendly, also helpful. This is Definitely a place to book again"

"Stayed at Hotel 39 for my weekend in MoBay. The ocean view room didnt disappoint.The breakfast was included and was pretty good. The servers were polite and always checking on you. I had a manicure done there and the service was great. Left my phone charger and they kept it for me until I left the island the following week. I was so appreciative. Walking distance to Margaritaville Club 2727 and Pork Pit. Hubby and I will definitely return."

"Had an awesome time with my family, highly recommend!"

"The best thing about this property is the location. The beach is right there. The neighboring restaurants are also a plus. The rooms were clean, but this hotel needs major renovations. The rooms are incredibly dark and give a depressing feeling. Overall facility just needs a rehab"

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"