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"Clean comfortable spacious friendly and helpful staff"

"Near the train station and close to the Shrine of Our Lady of Lourdes, staff are great. Other than that the rest are not good. Very old building, tiny room, you can hear people talking on the hallway even if they just talk normal. Squeaking floors, no A/C, elevator is too tiny, only one person with luggage can fit. I don't know how people can survive there during the summer season or hot days, I won't stay there for sure. There's no amenity there. I will not recommend this."

"Clean environment "

"breakfast is good except for the eggs that we need to boil it out self and it takes time to boil because the water is not hot enough. We are all satisfied and if we will go back to Lourds we will definitely stay in Panorama Hotel and also we will recommend to our friends and family. The bathtub is the only issue, its too high to go inside to take shower and kind of slippery."

"The location of the property is right in the middle of everything you will need for your stay. The grotto was ashort walk from the hotel with many souvenir shops and cafés along the way. There was parking available and the facilities are very clean, and have been beautifully maintained, keeping its historical origins."

"فندق رائع للعطلة العائلية موقع ممتاز مناظر خلابة بعيد نسبياً عن الكنيسة"

"Staff not overly friendly. Good location"

"Lovely, safe, quiet. They staff is fabulous and accommodating. Great location wonderful basic hotel. We would recommend better soaps and shampoos. The hotel provision are very limited."

"Beuatiful hotel and gardens. looks like it was all newly renovated. Good buffet breakfast assortment. L5 bus stops right across the street at the Gare train station every 15-20 minutes and takes you to the sancturary site for 1 euro. Small hotel so staff works double duty at both hotel front desk and restaurant. But wherever they were they were always ready to help or answer questions. wherever "

"The Hotel and staff exceeded all our expectations. Our stay there was the perfect way to enjoy the sanctuary and the town. 10/10"

"Mooi hotel goede ligging, schone kamers, hulpzaamnpersoneel. Alleen het ontbijtbuffet viel tegen."

"Location"

"Ok"

"Kitchen had no utensils. A small pot w a large lid. Other than that all good kitchen wise. Room was hot. No ac accessible "

"The staff were very helpful and accommodating and they were very polite and friendly.."

"Breakfast and dinner at the hotel was superb "

"Clean room "

"We were automatically booked into Mercure Impérial but were very disappointed with the rooms. They were smaller and cramped. Night reception staff wasn’t helpful when we enquired. "

"Great value for money, friendly staff, convenient location."

"Hotel was very clean and well stock with what you need. Beds were quite comfortable. Hotel is a it dated but not lacking of functional Very close to the sanctuary entrance and stores. Amazing view of the river. Cristina was a superb host and quite hospitable. She arrange for the storage of our luggage until it’s time for us to go and the taxi to take us to the train station. We will stay here again when we come back to Lourdes. "