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"Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area."

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"With a car, moving around was not an issue. Room with great view of Mount Yotei and greenery of the golf course."

"We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend."

"Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season). Good varieties buffet choices. Receptionists and butlers are welcoming and helpful. We loved the valet skiing services. The staff are so accommodating and helpful. Overall we all enjoyed our stay very much. We will keep coming back. "

"The hotel is well kept and maintained. Room is spacious. Osen is nice & clean. "

"Thanks for a very relaxing holiday and stay."

"Nice stay with great breakfast "

"Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding."