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"Everything was good We had a shower drain. Clogged bathroom door didn't close And in the bar pool area i got stung by a bee At the end of the vacation we call the bell boy to pick up our luggage i tip $5.00 when he picked them an another $5.00 when he was supposed to put then in the taxi but he just walk away and left them for me to loan them I didn't get he's name but he has curly hair and was sent at around 10:45 to my room 2215 on 05/15/2026 But he was the only bad apple"

"It was a good overall stay but i few things could have been addressed. Was there celebrating my wifes 60 th birthday. 1 i emailed ahead of time and also asked front desk to contact the hibachi restaurant to supply a dessert with a candle but they did not supply. 2 i requested 3x to have my room corridor light to be repaired a wirk order card was left in my room that stated the work was complete but it never went on. 3 after walking across the hot beach without my sandals ( my fault) i stopped...

"Todo muy bien gracias!"

"Older property but great cuisine "

"Extremely friendly staff, especially Angel at Andrea restaurant and Ernesto at the pool!"

"Great location! Access to the beach, amazing restaurants! Great view. The beds are full size so smaller than preferred but worth the location. "

"Estaba bien surtido"

"Habitación confortable y alberca con excelente vista"

"Dony know about childcare, ate in the restaurant."

"Muy buena atención del mesero Leandro y del mesero en alberca Angel 5 estrellas para ellos."

"Great place to relax for very reasonable price."

"Habitación limpia, los restaurantes de especialidad buenos. La comida del buffet muy repetitiva y tardaban mucho en volver a surtir alimentos. La zona de adultos con su propio bar y restaurante es excelente. El club de niños muy bien. "

"The staff was excellent "

"Everything was perfect "

"We have stayed at this hotel many times over the past 15 years. We have always enjoyed our stay. There are several amazing staff members - yet over the years, we have seen that the overall experience is inconsistent and dependent upon who you are interacting with. The Studio Suite which costs more than a standard room was not equipped as pictured. We needed to request a dresser to store our clothing. There was a coffee maker but no coffee provided. And hot water for the shower was scarce....

"Great place with a view "

"Muy bien ubicado, muy familiar el ambiente. Muy limpio todo y la playa muy bonita"

" I am writing to share my appreciation for your Hotel. I stay with you every time I travel to Guadalajara because of the friendly stuff and the cleaning of the property. I also particulary enjoy the " Mujer Latina Mariachi " entertainment. "

"N"

"This gay was even more that we could have imagined. The staff was amazing, very hospitable"