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"Cambio de colchones se sienten un poco viejos"

"Great hotel we enjoyed staying hilton all inclusive"

"The staff was excellent and provided great service throughout our stay. Unfortunately, both my daughter and I experienced food poisoning, which significantly impacted our vacation. As a result, we were unable to fully enjoy our time away, making what should have been a memorable trip a very disappointing experience. We wanted to bring this matter to your attention and hope it can be investigated to help prevent similar situations for future guests. Thank you for your time and consideration."

"Great to location....all you need is to enjoy"

"Nos recibieron con gran amabilidad, gracias Melía hotel, nos dieron un upgrade en habitación y en bebidas, incluso nos permitieron quedarnos un par de horas despues de la hora de salida. La comida en el buffet es bastante buena, las bebidas tambien, pero lo que mas nos ha sorprendido es el excelente servicio, todas las personas que trabajan ahí, desde la recepción hasta los que limpian, saludan y sonríen, gracias! Las amenidades y las actividades están a la orden del día. No pudimos disfrutar...

"Amazing and relaxing! Beautiful property and the best staff!"

"Perfect"

"Tenían muchas actividades para los niños, lo cual es positivo, pero si vas en plan de relax hay mucho ruido en los camastros cerca de la alberca. Las cenas son buenas, pero la variedad en el desayuno no es mucha."

"Gran lugar para hospedarse, igual una gran ubicación. Las instalaciones muy limpias y de primer nivel y el personal muy amable, sin duda una gran opción."

"Family-friendly. My preschool daughter enjoyed their drop-in center. The staff were very friendly and helpful. Great customer service. Rooms were clean. Thank to staff for ungrading us after some miscommunication with our booking. The view from our room was very nice. The only thing is that you can't control the AC. The thermostat doesn't let you change the temp in the room so it can get warm at night in the room."

"Clean rooms and great food"

"Las instalaciones muy bien y su personal muy atento, especial para escapada de relax, solo la comida no fue lo mejor pero pasaba!!"

"mucha variedad excelente comida y el personal muy amable y atento"

"The staff was extremely friendly and helpful. Very attentive. Environment was great."

"Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started...

"Más espacio para estacionamiento, ya que nos tocó dejar nuestro carro fuera del hotel"

"Personal muy amable, especialmente los del restaurante, alberca grande y con suficientes camastros, habitaciones amplios aunque si se ven un poquito antiguas las instalaciones pero en general todo bien. Si lo recomendaría"

"The property is located in the center of Guadalajara. Unfortunately, the air conditioner wasn’t working great in the room and the cleaning staff didn’t do the best such as replacing towels and cleaning the sink area during our stay. It is a quality property but I was just expecting more."

"It was just a terrible experience all around"

"Simple y sencillamente me encanta hospedarme en este hotel , en lo personal es excelente en todos aspectos, y sobre me hacen sentir muy bien."