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"Our room was spotless and had a nice deep bath with plenty of of hot water"

"Room not only tacky and unkempt. It was dirty every member of staff however were lovP0e"

"First impressions were good, with good public areas including bar, restaurant, quite seating area and a performance area. There is parking available in front and behind the hotel (first come first served) Stayed for 4 nights B&B; in the deluxe room. The room had 2 Queen size double beds, ensure shower bath, sea view from a large bay window. There was also a vanity table with hair dryer, kettle with Tea/coffee, large wardrobe, 4 bedside cabinets and 2 chairs and coffee table in the bay by the...

"It was brilliant room spacious for family of 6. With options of single sofa beds and bunk bed. Clean bathroom. Beautiful Lounge. We were late for swimming session though. Breakfast was yummy too .staff was very polite and helpful."

"Great location to embark on a cruise. Staff excellent and welcoming. Good breakfast. Decoration looks tired & too much beige!!"

"Parking was easily accessed. Room had everything we needed. Was decent for a budget hotel in Blackpool. "

"Even though the location is in a busy party area, once you’re in the hotel, you hear absolutely nothing. Everywhere is walkable, so the location was very convenient. Staff was welcoming and friendly and the room had everything we needed. The ac worked great, and it was so nice to have a kettle, microwave, and small fridge. Would definitely recommend and wouldn’t hesitate to stay again."

"They was only one lift working and did not work properly no one came in to empty the bins and put milk and coffee and cleaned towels in the room but the worst thing was homeless people outside all the time asking for money and cigarettes and sleeping on the steps and spitting and it's a ashame because it's a beautiful hotel and no hot water sorry to write is revenue"

"The staff made this hotel. Brilliant waitress' and lovely bar staff. We stayed in a family room with sea view and this was apparently in the side that hasnt been refurbished. You could tell. The beds were uncomfortable, the bathroom was dated, windows in doors had been smashed, old smelly carpets. Unfortunately though, it was the overall cleanliness of the place that put me off. The mirrors were dirty. The windows were filthy inside and out, which is especially annoying when you pay for a view....

"Great city centre location (remember Liverpool is a big party town, so don't expect peace and serenity), and big comfortable rooms are great. Slight downside, for us, was being allocated an accessible room which doesn't really fit the bill if you don't need the adjustments made for accessibility. Reception staff for checking in were great and really friendly, and they were also very accommodating with looking after our luggage after checkout. If I was staying a couple more nights, the kitchen...

"Comfortable room and bed. Room showing signs of age but clean and well maintained. A portable aircon unit and separate fan were provided (the aircon had a timer facility) and these were necessary and welcome. Decent size kettle in room compared to certain chains. Slowest lift in the known universe, but once you find your way round the stairs that’s fine. Definitely a cut above other properties nearby."

"The hotel's location was exceptional, providing optimal convenience for my daughter and me due to its proximity to relevant amenities. The room was perfectly suited to our needs, featuring a double bed and a single bed. The shower bathroom was notably spacious and included an impressively large sink. We did observe that the towel rack on the side required attention, as it appeared to be loose. Parking was suitable as you have John Lewis - Q-Park which is not cheap but it is safe and ideal . I...

"Nice room, comfy bed, good facilities"

"Brilliant location and has everything one needs. Stayed before and would stay again."

"Hotel is lovely but tired in some aspects like frayed towels marks on the carpet and chair and the wallpaper peeling in the room also shower was leaking at the part it joins the head. I woulda over looked and stayed here again but the heat was awful no air con did provide a fan in the room but the french doors didn’t open right up either but wasn’t just the room was roasting was the corridors etc aswel made me feel ill"