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"Parking was too expensive"

"The building is beautiful and remodeled with lots of interesting touches. However, this hotel is by no means family friendly. I was traveling with my 12 year old son. The lobby isn’t really a lobby but a neighboring restaurant that may or may not be open at advertised times. The pool is part of a rooftop bar that ‘allows’ hotel guests under 21 only from noon to 7. And it’s packed with non-guests there to party. If you’re looking for a no frills spot in a central (if noisy) part of downtown, this...

"The rooms were clean and the staff was friendly. It is up in the hills a bit. There was a minivan shuttle that went from the hotel to the city center. The shuttle also picked us up from the port to take us to the hotel. The staff gave us recommendations for restaurants and guidance for hiking. There was also a ping pong table, which was fun to have. There are a variety of snacks available in the lobby for purchase. The rooms had multiple USB outlets for charging electronics. They also had...

"Exceptionally clean room and great staff. Whenever I phoned in what I needed I got it right away. Will definitely be back."

"Great location"

"Beautiful clean place. Highly recommended"

"Staff where very helpful and pleasant. The room was clean and comfortable. Breakfast was so so, standard buffet style. Downside was the Airport shuttle was difficult to find and I had to walk to the hotel"

"Toilet and AC super loud Sink clogged"

"Excellent hotel and staff"

"Great."

"Staff great, room spotless, excellent breakfast. We loved our stay. I only wish they would replant and better care for their sidewalk planters."

"The hotel was noisy the people in the others room will small the door at 3 in the morning my wife left her brand name glasses there I calm them and they said nothing was there of course they will say that cuase they wanted to keep them they were name brand smh"

"Very good"

"An extraordinary hotel. Had such a blast, great food great drinks, great environment, great service, and a lot of history.!!"

"It was a beautiful hotel inside, however the pool was pretty dirty (with a pool guy sitting out there monitoring but not cleaning anything). The beach area had a lot of garbage floating in the bay that was yucky. And it’s on the water but not like you would think..it has a drop off of rocks then water. It’s not like a sandy beach you can walk out to. Outdoor seating and bon fires were nice."

"It was good, just didn’t share about the drinking water."

"Excelente y cerca de universal studios"

"Rooms are clean but a needs a little upkeep. Staff was super nice"

"The hotel property is very run down. Our first room smelled like cigarettes upon entry. We asked for another room and this second room smelled a lot better but was still not great. The cleaning staff had left a used cleaning glove on the floor. The floors were also not very clean. Overall would not return. Property also charges $40 a night for parking onsite. Pros: Location is great and walkable to old town."

"This hotel was super close and close to everything we wanted to see. Universal. Hollywood sign. Holly wood walk of fame. The pool was super cute and clean and big. The hotel was clean and staff were amazing 10/10 would stay here again and again."