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"It was uniquely the second worst hotel I have ever stayed in"

"Check‑in was smooth, and every staff member we interacted with was friendly and welcoming. Our room was clean, comfortable, and had view of airport runway."

"The staff were super friendly and helpful! They made our stay. Rooms were nice and shuttle was dependable."

"We took our teenagers on this trip & this was the perfect hotel for us! Conveniently located on the main strip."

"Front staff was very friendly and helpful "

"Staff was super friendly!! Located in a very convenient location to all areas of LA. Will still here again!"

"Very conveniently located, within walking distance to many nice places to eat. Has shuttle to Burbank Airport. "

"It was okay. However, there wasn't a coffee maker, mini fridge"

"The staff was extremely unhelpful and did not explain the requirement to pay for parking in order to leave the premises. The parking is managed by a third-party and was not working. There was no one on site that could help troubleshoot it and the security that was there was extremely rude. They were demanding to see a receipt to prove that I paid for parking win. You have to pay in order to leave the parking garage and the box that you pay at does not provide a receipt. This establishment needs...

"Nice hotel to stay would come back again had no issue "

"Comfortable & clean room . Breakfast & cocktail hour on the lounge level were very good"

"Room was clean and staff was friendly."

"Good rooms "

"Nice place"

"It was nice"

"Shuttle is easy to see and comes at frequent intervals, check in and check out is easy and they let us check in early and check out late, housekeeping is attentive and remembers your room number."

"Very good property, check it out"

"For a 4-5 star hotel, it was disappointing that to see the lack of amenities in the bathroom. Only a small tube of moisturiser provided, not even a shower cap. Yes, shampoo and body wash in the bath. The air conditioning in our room didn’t cool the room and issue wasn’t resolved until Day 2 of a 3 day stay. The WiFi didn’t work in the room for our entire stay, even after complaining about it. We had left our luggage with the Bell Captain on check-out and had to wait 30mins when returned a couple...

"Nope."

"amazing accommodation"