البحث عن فنادق في المكسيك وأمريكا الوسطى

"It wasn’t what I expected but it’s ok. "

"They NEVER get back to you. Also said they wouldn’t charge me for my last night because it was a mistake and they did and wouldn’t get back to me for a refund. Total joke and the check in people are very rude"

"This was my 5th time in Cancun, and this has been one of my favorite places to stay. I loved everything about the resort, My granddaughters had a blast because it has a pool side for small children. For those adults traveling alone , no problem, they have pools and restaurants for adults only. Highly recommend this resort and Expedia to book it. I was able to find a better deal !"

"Great bang for your buck, away from the madness that can be Cancun! Staff was excellent!"

"The staff were AMAZING!! Everything about our stay was awesome, the room, the pools, the beach!! A lot of resorts have okay food, but the food here was SO good!! All in all an amazing stay, will definitely be booking Sunscape for our next Cancun visit :)"

"Staff is horrible …. They have the worst attitude Nothing worse then going on vacation and being served with a bad attitude management should have only the best personalities assist the guests…. I will not be returning…. The Riu palace in Cancun has great staff super friendly and I tip them good"

"At the checkout they charge me $207. Because one of those nights during my sleep I get bleeding nose and I got dirty pillow and sheets . I felt so bad what I did but I left a good tips for cleaning people.On the end I got nice surprise $207. None excuse. They told me I already signed the papers when I checked in. Never again."

"Todo genial !"

"Pool and beach were nice "

"Everything was nice and pretty l. The food needs some updating. The food pretty much is the same variety for all 3 courses. I will 7 of 10"

"We decided to celebrate our wedding anniversary at Hotel Xcaret Arte. We received to fill out the list of activities, and we did it, we said the reason to visit this hotel. The day of our anniversary we went to a restaurant for dinner and to celebrate, they asked if we are celebrating something and we told them, but nothing happen, no celebration, at least we expected a plate with piece of cake and letter say "Happy anniversary" or something, but nothing. For me I do not care, but for my wife is...

"Everything was amazing 2nd day in I’m planning to come back 😁😁"

"No me gustó k lavaban los vasos y copas plásticos en un recipiente plástico no lo lavaban ni enjuagaban bien Por lo demás todo estuvo muy bien"

"Todo excelente"

"Everything was amazing- except the check in process waited 2 hrs due to long line, even check in online."

"Beatiful place to spend valuable time with the family, the pools, kids area, shows, variety of food and the warm atention of the staff was great!"

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"Habitación limpia, buena atención del personal, comida y bebida limitadas, costo extra en bebidas, tumbonas en playa también con costo extra "

"Absolutely 5 star from check in to check out the first time. Being part of a flight crew, we came back a week later and a noticeable change compared to the first visit - lots of amenities in the room and the mini bar was kept stocked first go-around. Second visit, no bathroom amenities, tv guide wasn’t working, phone wasn’t charged, and the mini bar was never restocked. Somewhat torn on how to rate."

"Visited May, 2026. This property is well maintained, the hotel grounds is clean, likewise, my room was clean with good amenities, I stayed in building C and had a partial sea view. The pools are well maintained and kids friendly. The staff is pleasant and helpful. Easy access to public transport and convenience stores are a couple minutes walk away. The food and drink were ample, the restaurant staff was very attentive and there was a wide variety of food, the taste was in the better side, I...