Romantic Hotels in Morocco from AED 426

"I was insulted by the pool staff. The supervisor was unapologetic. I raised this with front desk management and I was offered an apology. I am extremely disappointed and flabbergasted with the action of one particular accor hotel staff and his supervisor. Unfortunately I did not get their names but I did raise this with hotel management. There was no indication that they addressed the issue"

"The poolside seating was very comfortable. The staff was very friendly and helpful. I had a great time here. "

"Amazing place to stay and wonderful staff but the room was small. "

"clean room staff friendly breakfast could improve zircon was ok, rating I would not class it as a 4.5 star maybe a European 4 star. you need to walk from one end of the street to get to the hotel. "

"Everything was perfect. Took an airport shuttle and it dropped me exactly in front of the hotel. "

"All is good. Good stay. Decent all inclusive. Good price/money ratio. "

"Nothing around this area but the convenience of this hotel (if you're flying out) cannot be overstated. Free airport shuttle leaves every half hour. The place is small and understocked compared to north American standards, but it's clean and fairly comfortable for a one night stay. The restaurant is average with a small menu. The bathroom was pretty damn small. So small the door hits the toilet. But again, it's clean and functional.. and the shower water is hot and has decent pressure. Overall I felt that, for Morocco, I got my money's worth"

"The staff at the reception, including the manager, were not very helpful with providing the right information. There was noticeable passive aggressiveness in their responses and a general sense of nonchalance. On the night we checked in, I was told that breakfast and dinner were included in my reservation. After dropping our bags, we went to one of the hotel restaurants for dinner since we were quite hungry. However, after the meal we were asked to pay. I mentioned that my reservation covered breakfast and dinner, but the staff explained that it only applied to a specific restaurant. This was never clearly communicated to us at reception during check-in. I immediately called reception to clarify the situation, but they said there was nothing they could do and advised me to speak with the manager the following day. The next morning, the manager was initially friendly, but after a brief conversation in their language with one of the reception staff, his attitude noticeably changed. He became passive aggressive and insisted there was nothing they could do. I explained that if the correct information had been given at check-in, the situation would not have happened. He said he would investigate, but there was no follow-up, feedback, or any form of compensation. Even at the designated restaurant, we were still required to pay for water during dinner, which made the package even more confusing. Overall, the experience was disappointing and I wouldn’t recommend this hotel."

"Great gym, room was dated, curtains didn't work, and there was sitting water on the balcony that made the smell terrible. The fragrance they pump in the lobby is extremely overpowering, if have to hold my breath or I would sneeze. Breakfast was great and staff we very nice!"