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"Yes "

"17 pools for kids and adults only. Incredible mattress! Staff super great! Susana in the beach club is the best! Super cool, super funny, with a great attitude and always smiling!"

"Todo muy bien"

"Everything was amazing other than our check in experience!! It took over 2 hours and Alejandra was not helpful at all, she had a MAJOR SUPERIORITY ATTITUDE for such a young inexperienced person! We’ve stayed here at this exact Riu 5 times now and this was our first really bad experience!! Not Nice at all!! Also the rooms were so-So!! Average, not impressive at all. We stayed at the the Riu Vallarta and Veronica the manager there was way more accommodating than the manager at the Pacífico...

"The renovation is fantastic....food is fresh and so much variety. The beach was excellent for catching waves as it is shallow sandy bottom for quite a ways. Walking distance to Bucerias and the nightly shows were great, especially the Riu party which was the best music and costumes and dancers I have experienced in Mexico. This trip solidified my interest in only using Riu properties. Clean and professional."

"De lo que más me gustó sin duda fue la habitación, muy amplia, muy linda y bastante limpia. El personal en general fue atento."

"."

"Me encantó el hotel, todo está increíble! Hermoso, limpio, el personal siempre súper amable y la comida deliciosa! 100% volvería! "

"Instalaciones (Albercas, camastros, playa) sucias, nadie recoge vasos, hasta que se juntan muchos, basura en zonas de alberca. Restaurantes para reservar con platillos que carecen de calidad, restaurante buffete con poca variedad para decir que es ALL INCLUSIVE, se cababan los alimentos y no vuelven a poner más, mesas sucias, no las limpian hasta que alguien se sienta, en general, creo que lo que nos toco bueno fue la habitación. "

"Habitación limpia. Servicio en la piscina algo malo no están atentos "

"Todo fue excelente, una gran atención del personal, la comida estaba increíble todo único, lo único malo es la hora en que cierran las albercas a mi gusto un poco temprano"

"Did not have enough staff in the buffet area (waiters/waitresses), staff in the outside bar, no personality, no since of urgency, no waiters approached us for drink refills a couple of days. The room that we had divided us via a door and we could hear everything, we Astro be moved and the manager was supposed to give me a resolution this was on the second day that i reported and no one call me, texted me, nothing was done. I will never go there again. Jose Luis (luggage person was very friendly,...

"El hotel ofrece una experiencia altamente satisfactoria, ideal para quienes buscan comodidad y buena ubicación. Destaca por sus instalaciones limpias y bien cuidadas, con habitaciones amplias, cómodas y equipadas con lo necesario para una estancia agradable."

"La vista a la playa súper despejada, el personal muy atento en todo momento, el área de la alberca súper cómoda y la comida en todos los restaurantes muy rica. Me encantó, volveré "

"Me pareció un hotel excelente en todos los sentidos . Comida, amenidades, la playa para los niños es IDEAL. No caminas mucho todo está muy a la mano. Viajamos en familia con niños pequeños y todos volvimos muy felices. Lo único nada más "malo" fue que ya no había cupo en el estacionamiento, tuvimos que estacionar afuera el coche pero no es algo que afectó nuestra estancia. Sin duda regresaremos !"

"Octavio was very helpful and took care of us. The room was not clean. The floors of the bathroom were dirty as were the walls near the toilet. The jacuzzi tub is too high for climbing in and out unless you are over 5' 8" tall. There needs to be steps allowing for safe entry. I banged my leg the first time trying to get into the tub (while using a children's plastic step) and received a huge bruise when I slipped. My husband had to help me in and out of the tub from then on. I am 5'4" btw....

"This is a very nice hotel. Not crowded. The service and food is excellent."

"Our family had a wonderful time in this resort. Staff were very kind, respectful and accommodating. Beautiful and clean place. The food from all the different restaurants were delicious. Over all would recommend this place to family and friends. "

"Incredible service. Wonderful experience "

"Excelente atención"