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"The check I. Staff were excellent"

"friendly staff"

"Fast easy check in when I got to the hotel. Staff was helpful and friendly. Had trouble finding the pick-up location. Pick-up is at terminal two lower-level doors 11 and 12. Signage at the airport is very poor. No fault of the hotel. It would be helpful if they gave clear instructions on where the pick-up location was on their website. Rooms are small but acceptable for a one- or two-night stay if flying in or out of Hong Kong as the price was very good. Breakfast was included and was good...

"Generally excellent property. Only minor gripe was lack of convenience type items in the local area."

"とても素晴らしいホテルでした。また宿泊したいです。"

"今次入住的房間與以往幾次不同，有微波爐、碗筷、中型雪櫃(是10多年前的款式)、大衣櫃和儲物櫃。好像月租的service apartment."

"It's beautitful- everything I expected from Disney :)"

"10min bus from HKG, hotel offers shuttle bus to both Metro station and airport. Very helpful and patient stuff"

"Room smelt really bad."

"Petty good experience."

"I liked it was close to shopping . I didn’t like the windows in the room fogged up during rain , and under the bed was neglected and dirty , I couldn’t plug in my phone charger next to the bed , they had to bring an extension cord"

"The staff is so nice and helpful, good!"

"I was incorrectly charged for an international phone call I did not make! The staff refused to let me leave and were extremely unhelpful. I had just had surgery on my foot and they said they wanted £300 for a wheelchair. We then asked for help with our bags due to my surgery and they said they didn’t have anyone to help until 7pm… it was 4pm. Just extremely unhelpful, I have complained to the hotel asking for a refund for the call and they are yet to respond."

"The coffee and Palmier at the lobby lounge cafe are wonderful."

"I had to change room because the wall between rooms is not sound proof. At around 3:30 am to 4:00 am. The room either above me or next to me was taking a shower or using their bathroom, and the draining water sound abruptly woke me up, I THOUGHT THE WATER WAS DRAINING DOWN ON ME !!!"

"All good for a base in DB/Disney area and very pleasant environs for HK (but less accessible for those interested in Central/Kowloons hustle). Unfortunately pool out of action at a hot time of year, but otherwise all good, clean and crisp. Staff helpful."

"Recommend to stay"

"ショッピングモールに併設されているホテルで、駅から濡れずに行けます。 ただ、ホテルエントランスはショッピングモールの３階にある小さな入り口で、見つけにくいかも。 部屋にネスプレッソもあり、快適でした。"

"The hotel is only about 25 minutes drive from the airport. It’s located next to a sandy beach and a private yacht club. It’s a little bit remote but taxi is quite cheap, so travelling to central Hong Kong is not a problem. The seaview room is spacious and has a nice view of the yacht club, sea front, swimming pool and garden. The fitting and fixtures are a bit dated. The cleaning is ok but can be better - the interior of the cupboards and wardrobe is very dusty and seems to be never cleaned....