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"Great location. Could use some free coffee in the lobby and faster elevator. Staff was great and rooms are clean. They have coin laundry machine on site."

"Nice"

"Clean up to date room. It was also quite comfortable. It was quiet considering that this is in New York City. The only downside is no free WiFi."

"I stayed here solo for 2 nights mid March in a Full Fallsview Room. My first time ever to Niagara Falls. The view from my room was spectacular. I never even turned the TV on once. Didn't need to. I just sat in front of the window enjoying the view. Nothing negative to say about the room. The bed was comfy. The staff at the front desk were great. I went down and asked for more coffee for my room and she gave me the basket and told me to take whatever I wanted. They called a cab for me the...

"Everything was amazing the staff was so helpful the hotel and room was clean"

"Water pressure was poor, room smelled like cigarettes (and I don’t smoke) and got worse anytime the air or heat was turned on, and bed was hard & uncomfortable. While it visually appealing, it was an uncomfortable stay. Also, my check-in was at 3p but room wasn’t ready until 5:00p."

"Clean room,"

"O"

"Colazione abbondante. Organizzazione degli ascensori particolare che ti lasciava spesso ad attendere inutilmente. Aria nella stanza veramente troppo rumorosa"

"Hotel is outdated and our view was not the best. Wouldn’t stay there again. "

"No conditioner, no washcloths, only "

"In the room you don’t have nothing not water or coffee "

"Si"

"I had a mixed experience at Hotel St. James. On the positive side, the hotel was clean, and every staff member I interacted with was friendly and helpful throughout my stay. The location is definitely a major highlight, just half a block from Times Square, which made it incredibly convenient for getting to shows and exploring the city. That said, the room itself had some significant comfort issues. The temperature was difficult to deal with. It felt hot and stuffy the entire time, and there was...

"Because of the way the bathroom is built, a large puddle of water forms on the floor."

"Excelente ubicación, atencion y muy limpio!!! "

"Everything was wonderful during our stay. We will be back there to stay. It’s quiet and had a great view of the water. Across the street is the 1&2 subway entrances. These take you uptown and back with ease. The staff will check in with you to see if there’s anything they can do."

"Property was great"

"I was really worried after reading the reviews but we arrived to no check-in queues however staff were very unfriendly. No problems with lifts all week always one with a minute. The room was clean and fine, bed were small doubles but we managed to both fit and get good nights aleep. The beds were very high up for young children! The location is a winner for this hotel. We would use this hotel again. "