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"Not very clean."

"Room was clean and staff was helpful."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Space and location are exactly as described, a little noisy from outside at times from, but overall a pleasant stay. Great neighbourhood with loads of bars/restaurants and access to everything you could want downtown. Would definitely recommend if you're on a budget and okay with tight quarters : )"

"チェックイン時に対応してくれた人以外は全員親切でした。"

"Very disappointing experience with how the hotel handled a serious issue. During our stay, our room was affected by a sewage/flooding incident and we had to be moved to another room very early in the morning. While the hotel relocated us, I truly believe the absolute minimum they should have done was refund the night when the flooding occurred. They did not. To make matters worse, after our stay our credit card was charged an additional $35 for “laundry,” even though we never requested or used...

"Good room, good service, great location."

"The rooms are NY small, so it was perfect for my solo travels. The location was so close to everything!! Loved it!"

"Very clean and convenient to Broadway, Times Square etc. Felt safe and would recommend to others on budget. Basic rooms. No coffee on premises but other than that I’d say it was not a bad stay."