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"The 11th floor/Club level is where it’s at, folks. The lounge serves food twice a day and free beverages during happy hour and also accommodated me for a mimosa or two in the morning😉. It has fabulous large rooms with nice bathrooms, featuring many shower heads and a jacuzzi tub for two and to me, the included valet is worth it. And if you make a spa reservation, check in early and enjoy it all day. It’s one of the best spas I’ve ever been to in my life and one of the highest rated (and I have...

"Wish there was ice at tower."

"Love staying here and do everytime I’m in Charlotte for business. Such and awesome location"

"Water pressure in the shower was low. Starting to show it's age"

"The kids had bunk beds which were okay and the extra bunk bed in the same room was horrible. The pull out sleeper soda had my back hurting. Didn't sleep well."

"Had breakfast at the restaurant waitstaff is not very attentive and food is luke warm otherwise decent. The floor in our room is dirty it obviously wasn't mopped and there isn't enough towels stocked. Everything else has been very nice."

"upon check-in , room that I booked and prepaid was NOT available"

"Perfect for what we wanted,"

"Loved being able to enjoy ocean from balcony."

"What I loved about this place was the room and the location. The beds were so comfortable. Room was spacious with area for guests. The shower was hard to get out of because it felt so good. And if you want to have easy access to downtown Charlotte, it's right outside the door. Valet parking was expensive is my only complaint."

"Location great. A bird sanctuary across the road. Beach right behind hotel. Harris Teeter a couple miles up the road. 15 min drive from wild horse tours. 15 minutes from the Town of Duck. Staff very friendly. Free breakfast bar with good waffles."

"We enjoyed the bingo and crafts. The kitchen was well organized. Plenty of sleeping room. "

"Needs to improve in every aspect"

"Beach chairs right on the beach. Very relaxing."

"My suite was clean, spacious and recently renovated. Beds were comfortable and almost silent even with body movement. I enjoyed the complimentary bike rentals. The beach access was a short walk away. There was plenty of parking even on the weekend. The hotel would be even better if they served breakfast, lunch and dinner. I didn't visit the bar, which got a bit noisy well into midnight and I could hear all the noise in my room down the hall on the first floor."

"Everything was great! Even the breakfast staff was great! I would stay again!"

"Fun vibes, free drinks. "

"Very nice hotel! Close access to the ocean. Clean rooms. Only negative is the limited number of ocean front rooms available. Would stay there again!"

"Breakfast was not good. "