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"Good breakfast. Fan in the room was quiet and very welcome."

"The room was cheap. Given the price it was clean and OK. The building was great but not very well maintained, with tens of sea gulls nests on the wall. The lift sometimes stops."

"I loved the proximity to the train station, perfect location to visit York for the first time, staff were lovely. Room was clean, bed was very comfy. My room didnt get much sunlight, but it is a period building with small windows. Shower was spacious, but I couldnt figure out how to use it properly, also instructions for the aircon would be helpful. I plan to return, and to stay longer next time."

"Exceptional!"

"Clean + friendly staff + good for families "

"Excellent breakfast…"

"Excellent breakfast in a lovely dining room. Communal areas all well presented. However the bedroom could do with a bit of TLC, along with the staff being reminded how to make beds and ensure bedding is free from stains. The single beds (2 out of the 3) had mattress visible under the pillow I.e.the sheets weren't to the top of the bed"

"Great location and super chic design. Fun lobby with stuff to do for our teens. Gym was great. Excellent hub for our couple days in York. Quiet. Room was a great size and modern. Breakfast was very good and lots of options as well. Only meh was toilet flusher didn’t work super well"

"I liked that was modern, confortable, and had a little fridge."

"Nicely appointed rooms and great location and grounds 5 minute walk to the centre of Harrogate The spa was lovely to use, very clean"

"Staff pleasant. Breakfast good. Average rooms, Average maintained. Excellent air conditioning. Average WiFi."

"Nice comfortable stay, staff very helpful, could do with a refresh to the decor"

"Lovely big comfy bed. Whilst the room was clean and comfortable the decor was a bit tired. It was a hot day and the only method of cooling was a small fan and we couldnt open the windows. Also the curtain runners need sorting as we couldnt close one of the curtains properly Staff were friendly and efficient and breakfast was very good."

"Everything is unique about this hotel. The lobby, the staircase and the rooms themselves. Would highly recommend this to anyone looking for something different."

"Excellent property, great location, close to everything, highly recommended."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Lovely big room with a sea view. Extremely hot inside."

"All the staff we helpful, nice surroundings and an enjoyable relaxing stay."

"We had a suite at the hotel, it was very roomy, full of character and access to a superior breakfast! All well worth the money. Staff were friendly and very helpful too. The only grumble we had, we asked for a fan and there were non available. I've not made this impact the overall stay rating as the weather was unusually extremely hot so the same request had probably came from all rooms - i would say the hotel should have invested in more fans in preparation for the heat wave that week. Also,...