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"Clean + friendly staff + good for families "

"The restaurant was very nice and had a varied menu. Staff were very helpful and attentive "

"Beautiful setting and hotel. There were some very strange noises in the night"

"Nice Breakfast and clean rooms"

"The spa very tired and jacuzzi not working"

"2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better...

"We stayed at the Kings Head last weekend and had a lovely time. The pub itself is gorgeous, decorated beautifully, it is cosy and inviting and located in a lovely spot by the stream.Although the actual car park itself was small this was no problem as we parked literally a couple of minutes away on the lane, perfect as it allowed the opportunity to see a tiny red squirrel busy in a nearby tree. The bar was great and the rooms furnished beautifully with lots of lovely little touches to make your...

"Very friendly and welcoming staff"

"The river rooms are best as there is alot of early morning traffic in the roadside rooms. Other than that the hotel and staff were great."

"The room was clean, however the bed was rock hard, the pillows were flat, the shower had low pressure and was very slow. However, the main issue during our stay were the functions held on both nights. We were in a room directly below the toilets of the function room. It was very noisy with the constant noise of the toilet flushing, loud noise from heels clonking on the wooden toilet floor and doors banging. Then at the end of the night people walking down the stair and singing/talking loudly...

"The staff was very welcoming, especially the blonde woman on the front desk. She made our stay very memorable. The hotel itself was aesthetically furbished. Their spa facilities are impressive very modern and very relaxing. Paying for parking was the only issue. Other than that what a wonderful stay. Thank you"

"We stayed in York at the Indigo for two nights, the room was clean and spacious, staff were very friendly and the breakfast was excellent. Parking was easy to access and nearby. Location wise the hotel is very close to everything albeit in a town where everything is within an easy 10-15 minute walk max."

"Helpful staff"

"A gem of a hotel for meeting up with friends. A short walk from the railway station and a great position for York centre -a perfect position for our needs! Super friendly staff, lovely room, cosy areas to sit in the bar and delicious food in the restaurant. We shall return!"

"guests smoking weed in the entrance food poor room unclean"

"Overlooking the sea. Excellent breakfast, best thing about the hotel. Last stayed at this hotel three years ago. Since then we noticed a big change in the hotel, especially the decoration and prices in the bar. Had a latte and half a pint of beer, cost £9.00 in cash!!!!! Was it pocketed or was I charged for one pint instead of half a pint?"

"Hotel was clean, unfortunately our room was located by the cleaners room so it was pretty noisy early on also lots of noise from other guests early in the morning. We were also located right above the bar/restaurant so from around 6am we could hear noise from there. Staff were friendly at reception and rooms were comfortable"

"Lovely hotel in a great location, just a 15 min stroll into town. Helpful friendly staff, good choice of food and drink. Very comfy beds and a quiet location make for a great nights sleep."