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"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also...

"Beautiful Location, relaxed atmosphere. Good sized room, if a little overpriced. Hotel was clean, toilets well serviced. Walls a little thin (or I had noisy neighbours :-) ) Reception Staff super helpful and friendly. Bar Staff and Bar Waitress faultless in helpfulness - Bar food (WH LOADED BURGER) arrived quickly and piping hot. Astons Breakfast (Sunday Morning) was fabulous, good selection. Hostess, waiters and waitresses - great job. Hotel Pool, Sauna and Steam, clean and perfect - changing...

"A clean and spacious room. Polite staff and best hotel breakfast I’ve had. "

"Wonderful spa break in a beautiful location. Great that we were also able to take our dog."

"Everything was easy! Amy was great as I needed to check in a little early! Really great place and super clean!"

"Easy to find and fantastic big car park at the back of the hotel which was included in the price of our stay. Lovely warm room, comfortable bed and great shower. There was a good breakfast selection but staff didn’t interact with customers and didn’t clear our table once during our 2 day stay. I hate dirty pots around me!! Also no conversation with restaurant staff about alternatives for breakfast as only had fried eggs on offer at self selection. I asked for poached eggs and it took them over...

"Staff were great"

"Absolutely amazing "

"was nice"

"Clean Reliable Premises "

"Room had dust and cobwebs Shower difficult to turn on and off TV was very basic, although the description said 'premium channels' Bed was very hard (too hard) and springs were noisy Duvet was thin, and cold Only one spare pillow, which were all thin, so need more Some lights did not work / we're not connected to a switch Minimal plugs Heater was very noisy,"

"Historic old building in a beautiful setting. Quirky but relaxing and the outdoor spa is an amazing experience. Clean comfortable room. No refrigerator though. I was in a newer extension towards the rear of the hotel and the walls were a bit thin. I could hear the extractor fans from the bathrooms around me. But zero traffic noise."

"Always amazing! "

"Small room but ok. Good location. Easily got a parking space near hotel. Don't agree with having to pay extra to use tv."

"All great."

"Good "

"It was ok, needs updating but good staff and ok facilities."