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"Parking was offsite and open lot (need to take shuttle to/from)and we asked about security of our vehicle so far from the hotel, didnt seem like a good decision to leave our car safely there. Also wanted to use the pool. Yes, the hotel was booked. However some guests were extremely boisterous, rowdy, jumping, body diving in the pool and splashing other guests. Swimmers as a group deliberately taking over the pool, you cant swim or even get some space. Hot tub overflowing no room, the attendant...

"Terrible room - small, no view at all, no closet or place to hang clothes, next to elevators which were too loud so we couldn’t sleep. "

"Was a nice experience "

"Very clean and spacious rooms! Very friendly staff from the check in to the check out! A functional gym and great location!"

"Very Kid friendly had a great stay"

"Excellent. Thanks"

"( my family had 2 rooms- 4 travellers ) The rooms were clean, there was no hot water for showers. One of the rooms had no heat for 2 days, on day 2 maintenance came to put in a new unit. ( Rooms have no microwave , but there is a fridge) depending when you go , parking can be tricky. Staff were friendly. The casino is a short walk. We only ate in the hotel once TGIF ( as prices are higher)"

"We went to this hotel at 1pm to register early until our room was ready at 4pm. Check-in was quick and efficient. Room looked totally different than the images on their website. This is an older hotel with blue walls and light brown decor and the jacuzzi was in the bathroom not in the actual room unlike the image shown on their website/Expedia. Although dated, we were pleasantly surprised at how spacious it was. Surprisingly, no microwave, no coffee machine, just a fridge, alarm clock, a bottle...

"Clean and bed smell fresh "

"Great hotel, nice and clean and new and affordable. V-ery happy to return!"

"dirty floor, nothing like the pictures at all... True pictures would help decide people... Not cool"

"Highly recommend for a weekend getaway"

"Very clean everyone was super professional & kind . It made us a family feel safe . Also the suite with falls view was spectacular thanks to everyone from front seat to the door man did a fantastic job can’t wait to go for a longer stay ."

"Wonderful hotel, we will stay again! The staff was super friendly and welcoming. Our check in agent was so bubbly and fun. The room was beautiful and comfortable. The location was incredible as well."

"Our family had a wonderful time at Great Wolf Lodge. It was really inclusive. Both boys at different ages were able to engage in a lot of activities. The food was fantastic, better than I thought it was going to be. The rooms were clean. The bathroom was a little small."

"Clean and nice staffs"

"Room was not very clean, was not convinced a proper cleaning was done. Sheets had hair all over. Property could be better if the cleanliness was more of a priority."

"El hotel no fue lo que esperaba , vi otra cosa en fotos mi cuarto no habia control remote llame mas de 5 veces y nunca me solucionaron para el costo que piden no vale la pena"

"We picked this hotel as it seemed to get decent reviews, was reasonably priced but more importantly was close enough walking distance to a concert venue we were planning to attend and was very close to the subway station. To be honest, room very much seemed like it was recently renovated, but almost like it was designed by what Chat GPT would think a hotel room should be. Ie. no outlets to plug phones into by any of the bedside tables. Bedroom lighting was either darkness or a billion watt...