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"They did not honor the room type I paid for."

"Check in line too long. Didn’t like how far away I had to park especially for $45 per night."

"Packing is $50 per night and I wasn't aware of this while booking. The room I was given was close to a dumpster, so disappointing. My room has a weird smell. I wasn't comfortable at all."

"The room was fully renovated and very clean."

"Overall, everything was nice. However, it would have been more convenient if the room had a microwave. We had a little difficulty preparing and warming up baby food without one."

"Hotel was walking distance to -Niagara Falls, and Clifton Hill. Water park was great. Rooms were not okay. The sheets had stained and bathrooms had hair all over. We sweated all night because the temperature was controlled."

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"The staff are very helpful"

"Not worth the high price paid. The breakfast buffet was very expensive even with the discounted coupon that the front desk gave us. The food was cold, as well. Although the staff were friendly & helpful, I won’t be staying there again,"

"This property didn’t have enough activities/ equipment for the amount of kids entering which left most children with nothing to do. Very little games … arts and crafts was crayons and one piece of paper in the corner, very overpriced for what’s offered"

"Absolutely amazing!!! We had the most beautiful experience from check-in to check-out. The staff are so kind and friendly. We felt welcomed from the time we entered until we left. Would definitely stay again and highly recommend this hotel…ohhh, and the beautiful views of the falls truly made it worth every cent!"

"Nice and clean spot, great for families"

"Location"