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"Would never stay at this hotel again, we booked a windowless room however this was 2 floors below ground. The lifts weren’t working , the stairwell was dirty , the corridors didn’t have carpet or they were extremely worn, trying to find your room and way out was ridiculous it was like a rabbit warren with very poor signage . I was told that the rooms had previously been used for asylum seekers and this was obvious given the condition of the facility"

"Put in beach view got a roof"

"I'd say our stay was average. The room was clean, except for the windows which were covered in hand prints. Both of the silver finish plates around the shower controls were loose and not attached to the walls. The restaurant food was ok......I saw customers wait for accompanying sides well after their mains were delivered. We ordered 1 large glass of house white and 1 red with our meal. The white came in a large glass but the red came in a small glass filled to the brim as they had no large...

"Good food and excellent service."

"We stayed over for the concert at the open air. The hotel was clean and well maintained- all the staff were polite and friendly. Our room was clean. The bar was lovely and the restaurant and breakfast was perfect. The en-suite was very small but clean. The only thing that would have meant full star rating would have been a better parking arrangement, - a quality mattress and blackout curtains. That being said we would definitely stay here again."

"had a lovely sea view room nice and clean with comfortable bed, including breakfast wich was very nice"

"We knew the car parking was limited but theres only 5 or 6 bays so had to park the car over half a mile away. On arrival the staff were friendly got booked in and went to room. Room was very tired looking and dusty in places, bed was clean but covers were basic (rough to the touch). Bedroom furniture very dated and chipped. The maintenance guy knocked 15 minutes later to apply some silicone to the bath as there had been a leak to the room below the previous week. Bathroom was also tired bath...

"We love staying at this hotel. The staff are really helpful nothing is too much trouble. The hotel also has some really thoughtful touches like providing rain ponchos for guests heading to shows at the outdoor open air theatre. When we came back from the show we were abit cold so we loved that we could grab a complimentary hot chocolate from the lounge. They are also showing the World Cup at the hotel Cinema. Touches like this make it a really special place to stay. Can’t wait to visit again!"

"We stayed for 5 nights. We moved from a standard room at the front corner of the hotel as it was noisy and claustrophobic. The en suite having been built into the corner of the room , so all the other stuff ie chairs table wardrobe were squeezed in. The poolside suite which we were kindly moved to was new, spacious had air con and walk in shower ,……. stunning altogether! Such a difference ! Could not fault it !!! It was so hot when we stayed, so made good use of the outdoor pool. Bar area had...

"I was very disappointed with my stay at Green Gables Hotel. The building is extremely tired and in desperate need of renovation. The communal areas felt neglected, with stained carpets, dated décor, and an unpleasant musty smell that gave a poor first impression. The room was very basic and didn't match the expectations set by the photos online. Cleanliness was below the standard I expected, and several facilities either weren't available or weren't working properly. Overall, the hotel felt...

"I was in room 10 which was very nice but it was next to the kitchen so you could hear the extractor up until about 8 pm also you couldn’t have your widow open during this time. The rest of my stay was perfect, breakfast choice and quality very good ,evening meal very good, staff excellent and ample parking. Outside at the rear was a lovely large garden with plenty of seating for drinks. This was my second visit this year and I would definitely stay here again."

"We stayed at Grand Villa Heights Hotel in a Bay View room while attending a wedding, and we had a wonderful experience from start to finish. Our room was lovely, with a beautiful view that made our stay even more special. The hotel itself is set in a stunning location, with breathtaking views overlooking Robin Hood’s Bay. The venue and grounds are absolutely beautiful and provided the perfect setting for the wedding. The wedding was fantastic from beginning to end, and everything was so well...

"Pleasant guest house with a homely feel. Beautiful and interesting gardens and very friendly and helpful staff. "

"Shower was not working. No fridge available, no comb for hair dressing, no laundry facilities, no fan for warm weather. Not recommended"

"A very nice place to stay when you are visiting Scarborough. Great staff and comfortable atmosphere. Simply a comfortable accommodation."

"We were given a parking permit to puchase once we stopped outside to ask about parking which was fine, the room was wonderful and the staff were very helpful at all time, will def sty again if in the area."

"Lovely room ,happy with all aspects of our weekend away"

"It was a great experience for us and we really enjoyed the views. We will definitely come back. A great holiday for all of us."

"Really big lovely view of the sea nice kitchen"

"A good location with car parking at the back. Comfy beds, although our room was a bit small. If we had have been staying more than one night we would have wanted a bigger room. The food for breakfast and dinner was of good quality and the staff were very friendly. A large beer garden at the rear and a large screen to watch the football on."