"no hot water, no internet, no manager on site, management annoyed and not helpful, clothes left in room from previous guest, bathroom door broken and would not close, shower head did not work, left after 1 day"
"no hot water, no internet, no manager on site, management annoyed and not helpful, clothes left in room from previous guest, bathroom door broken and would not close, shower head did not work, left after 1 day"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
My wife and I travelled to Cayo Levantado to celebrate her 40th birthday. This 5-Star resort deserves all 5 stars! Every detail in the resort is well designed with a modern chic experience and provides luxurious amenities. Due to our work schedules, we only stayed 2 nights, and it was worth every penny. As soon as you arrive to the Santo Domingo airport, there is a 2.5 hour private transfer to the port of Samana. From the port of Samana a short 10 minute private boat transfers you to this...
My wife and I travelled to Cayo Levantado to celebrate her 40th birthday. This 5-Star resort deserves all 5 stars! Every detail in the resort is well designed with a modern chic experience and provides luxurious amenities. Due to our work schedules, we only stayed 2 nights, and it was worth every penny. As soon as you arrive to the Santo Domingo airport, there is a 2.5 hour private transfer to the port of Samana. From the port of Samana a short 10 minute private boat transfers you to this...
The overall standard of Castillo Romano, and the extraordinary level of service offered by the staff, transcended my expectations!
The staff's ability to connect with guests, and their relentless pursuit in ensuring I was happy, have made my stay here second to none!
Other plus points as follows;
- fantastic ocean view!!
- Close to a pristine beach ( a 5 minute drive from the hotel )
- Grounds are meticulously maintained and the entire hotel is tastefully decorated
- only a...
The overall standard of Castillo Romano, and the extraordinary level of service offered by the staff, transcended my expectations!
The staff's ability to connect with guests, and their relentless pursuit in ensuring I was happy, have made my stay here second to none!
Other plus points as follows;
- fantastic ocean view!!
- Close to a pristine beach ( a 5 minute drive from the hotel )
- Grounds are meticulously maintained and the entire hotel is tastefully decorated
- only a...
We reserved a studio that would have been a four floor walk up. My new husband would have had great difficulty due to emphysema. Jose, in the office, was terrific finding us a 1 bedroom ground floor. Very nice restaurant with Freddy taking care of us. Lovely pool with a swim up bar, beach across the street, and convenient location. The complimentary breakfast was delicious. Obvious security thru-out the night gave me a safe feeling.
We reserved a studio that would have been a four floor walk up. My new husband would have had great difficulty due to emphysema. Jose, in the office, was terrific finding us a 1 bedroom ground floor. Very nice restaurant with Freddy taking care of us. Lovely pool with a swim up bar, beach across the street, and convenient location. The complimentary breakfast was delicious. Obvious security thru-out the night gave me a safe feeling.
It has a great view of the ocean which creates a relaxing environment. Staff is very friendly and cordial. The room has a relaxing decoration as well great view of fhe ocean and the small cayo which is right in front of fhe property. If anyone is looking for quiet/tranquil plave in Las Galeras this is the right place.
It has a great view of the ocean which creates a relaxing environment. Staff is very friendly and cordial. The room has a relaxing decoration as well great view of fhe ocean and the small cayo which is right in front of fhe property. If anyone is looking for quiet/tranquil plave in Las Galeras this is the right place.
Highly recommend! There was a bit of a confussion with our reservation and we were given an upgrade, a couples massages and 10% discount in our meal fot the inconvenience.
Highly recommend! There was a bit of a confussion with our reservation and we were given an upgrade, a couples massages and 10% discount in our meal fot the inconvenience.
The service was nothing like I've experienced before, I felt like a king at the resort. There were plenty of activies at the resort. Plus, you can book events outside the resort and most provide transportation to and from the event.The rooms are very nice and modern with updated light and controls. I would recommend getting a room with a swimout pool becuase the pool close at 6 PM. With the swimout pool, you can hang in the pool any time.
Im definitely going back!
The service was nothing like I've experienced before, I felt like a king at the resort. There were plenty of activies at the resort. Plus, you can book events outside the resort and most provide transportation to and from the event.The rooms are very nice and modern with updated light and controls. I would recommend getting a room with a swimout pool becuase the pool close at 6 PM. With the swimout pool, you can hang in the pool any time.
Im definitely going back!