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"I was very disappointed with our stay. We came hoping to create a memorable birthday experience, but unfortunately the condition of the resort did not meet our expectations. The room had spiders and other critters coming down from the ceiling, and it smelled as though it had not been properly cleaned. The floors were filthy, and it felt as if the cleaning equipment itself was not being maintained. When a place calls itself “Paradise,” that standard should apply not only to the beautiful outdoor...

"Overall we have a great time when we come here. I’m not sure what had happened last time we had to wait over an hour for our room to be ready. Not so easy with a car full of food because we were not wanting to leave the property after arriving. Not being able to settle in to are rooms was not so great and having to wait in a long line also . I’m sure everyone was doing their best but rooms should be ready for guests to arrive. Check out time should have been accommodated . Also make sure to...

"Excelente todo"

"The cleaning staff around the property were so kind and helpful. Enjoyed our stay. Would definitely stay again."

"This hotel was so cute. The lobby to the rooms to the restaurant in the front were all adorable. Ian & Martha at the front desk were awesome! And Mark at the Bar was amazing. The room was great and the microwave and fridge are always awesome to have in a room. I stayed in a renovated room on the top floor and had a view of the ocean from my room. You can hear the noise on the street but its normal in a busy city and wasn't to bad at night. The location of the hotel is great. Its a 15min walk to...

"Great place"

"Location was nice"

"This property is in a beautiful place. The restaurant the staff was quite friendly I believe the pool area tile and grouting needs to be updated. It’s looking a little worn."

"the staff was amazing! always kind and professional. the pool was clean. rooms clean."

"Great staff. Clean beds, nice pool, nice hot tubs...one is away from the pool..extra nice."

"👌"

"Rooms were clean and close to central town area to do things but yet away enough just to feel like a vacation."

"Nice"

"Top tier stay. I requested an upgrade (for a fee) to our room upon arrival and was given an ocean view balcony. The property is gorgeous and has great amenities. Will definitely be back!"

"Extreme details very unique"

"Great location and shuttle service to and from the airport."

"I think the hotel has a great view and a lot of access to the whole ocean beach area. Everything is very commutable by foot and there’s a lot of good bars and food options just around the hotel. Truthfully it’s not that far from downtown maybe a 20 minute drive depending on traffic. And the staff was very helpful in finding food options and things to do."

"👏"

"Hotel has easy access to the freeways to check out other parts of San Diego."