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"Loved our stay"

"I have stayed many times & its always a great experience. Very clean, helpful staff & convenient to all of Old town."

"The staff could not have been better, friendly and helpful. The room itself was very clean but nothing great and only had the bare minimum in it. I didn't realise before booking but parking and the use of the pool, sauna and steam room are not free. The pool when I used it as well was incredibly busy to the point you could not move as it's open to the general public. I don't think I'd stay again given the price I paid and the extra charges for what I would have imagined most hotels would...

"Top Hotel! Wir waren sehr zufrieden alles sauber und ordentlich. Die Mitarbeiter sind sehr freundlich und hilfsbereit sowie an der Bar. Wir kommen gerne wieder :-)"

"Perfect"

"Excellent location, very helpful front desk staff, and a spotless, beautiful room with the nicest shower I've had in a while. The rooms were without phones, though, which made for a frustrating experience both in trying to make a dinner reservation and in reaching out to the front desk with questions. The best was shockingly uncomfortable- we felt every spring, and the mattress was lumpy. For the price we paid (over 400GBP) I expected better sleep quality, which was quite disappointing."

"The restaurant on site was very good. Food was delicious. Not happy with room. one of the beds comforters was stained. It was reported to desk on check out. the other bed that was used with cover ended up with bed bug bites. Not very happy with stay we were only there one night."

"Near the city center"

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"Na"

"Right on Grassmarket is centrally located. Area wasn’t noisy which I didn’t expect. Room was clean, well appointed and kept up. Staff very helpful. Only complaint is that television selection wasn’t great. Not bad but not great."

"I definitely didn’t think it was a four star property. The walls were very thin and the rooms smelled kind of old with worn out furnishings. The bed was a king size but the two twin mattresses put together were on different levels. So there was a drop of about an inch or two from one side of the bed to the other. The breakfast is good and the staff is very helpful and the location is great."

"Words can’t describe this beautiful hotel. The staff was hands down some of the best. Jamal went above and beyond. Even the cleaning lady was helpful and so so sweet. Definitely recommend this hotel"