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"The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated. "

"Room was supposedly a premium room but was small with minimal views of surrounding rooftops. Breakfast was decent but not outstanding. Bar was limited "

"I really enjoyed my stay here. The food was good, the people were friendly and helpful. The area was fun to explore."

"We drove the whole day from Amsterdam to get to this hotel. When we arrived, the hotel was completely closed with no staff available to help us. We had to drive back and look for another hotel late at night. This is the first time I have ever seen a hotel completely closed without any staff at all. On top of that, I asked for a refund because we received no service, but they refused to refund my money. Very disappointing experience."

"Excellent location for shopping and restaurants and very comfy bed all at a reasonable price. Wifi good. Note however that room air conditioner not working while outside air is "fresh" according to staff, but room was a bit warm so we had to open windows. The only problem with that is the noise all night from the street. Which probably explains why the hotel provides ear plugs next to the bed."

"Great location in Bern near to the train station and right in the centre of Bern's Old Town. The staff were helpful especially Charles who helped with restaurant bookings and other queries. The rooms were nice and cleaned to a a very good standard. I would highly recommend staying here."

"Great location. Very clean."

"Fantastic location, personal was always available when needed them, the breakfast was consistent, delicious and diversified. The joy of a four days stay there was incredible!"

"There is a grocery store on the first floor but not much choice for restaurants. Silvana was amazing host with directions, recommendations and even umbrellas! Trains are next to hotel so convenient but noisy if you like the windows open."