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"We arrived only to discover that the room we had booked was too small for us. We were transitting through Singapore on a 2 day stop over so had 5 pieces of luggage along with 2 adults and a 13 year old child. We had to upgrade the room at $60 per night. I guess this was our fault not there's but easily fixed. Room was comfy, TV channels selection was awful. Only 7 channels and even though they advertised in the lobby you could watch the FIFA world cup in your room, none of the channels showed...

"広く清潔な客室、十分に広いデスクはビジネス出張に最適。"

"Everything"

"Checked in around 5pm and room wasn’t ready till 7-8ish pm. Mini bar was supposed to be restocked everyday and it wasn’t until we had to call front desk and asked for it."

"Best location we have ever had in Singapore. Price was right. All staff were personable and very helpful"

"till nx time"

"Vincent, the doorman, greeted us with a smile, and was very helpful. Likewise, all the staff was professional and nice, especially Shirley at the front desk."

"The staff who was helping us is amazing his name is James"

"Great central location. The staff were very friendly and helpful!"

"Beautiful stay with the family. Very clean and friendly staff"

"It is very nice hotel. The room is large and very clean. The stay is very comfortable."

"Bathroom way too small. No toilet paper they use Kleenex. Room too small to function. Bathroom had no where to plug hair dryer to fix hair close by had to plug over by desk. It’s right by china town so close to food but not a comfortable stay. I would not stay there again over bathroom and room size."

"This was the perfect spot for a short stay in Singapore. I stayed here with my two kids, the location is great, super easy to get taxis and close to public transport. The kids loved being inside a mall and there were so many great food options right inside the mall. The hotel is a quick walk to viewing spots for the nightly light show (10 minutes) and a 35 minute walk to Gardens by the Bay. The staff were very kind and helpful and enthusiastically welcomed the kids. We loved the work our...

"Thanks to the Swiss Hospitality, and this made me staying for my 5th/6th times. This time with my wife and really thankful to Clerence for his nice call and very very warm greetings. So bad that I havent had a chance to meet him in person, but my wife and I appreciated a lot. Always nice to stay in the hotel and dine at SKAI as well, for we do have a discount on beverages and meals there, with the best view from restaurant in Singapore. Rooms are as good as always, and so great to capture...

"An overall great experience. Staff very friendly and helpful. Properly very clean and comfortable."

"The hotel was very accommodating. My wife and I were celebrating out anniversary and the hotel went above and beyond to make accommodations for us. I would definitely stay here again"

"Muy lindo hotel Cerca de varios puntos para caminar, cruzando está el centro comercial para shopping y restaurantes Nos tocó una vista increíble El personal muy atento El desayuno buffet irreal"

"The hotel was okay although it’s starting to feel a bit tired in places and in need of a refresh. Staff were friendly with the exception of the front office staff who when we checked in seemed to be more interested in other matters. Breakfast has a wide ranging choice but it’s just too busy and chaotic."

"Pretty mid"

"チェックインに時間がかかるのは改善してほしい"