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"Hotel was very clean and staff were very friendly and helpful. WiFi is absolutely awful. It is however very close to everything. We walked everywhere "

"Good breakfast spread, with exception of no eggs available. No problems with room set up, excellent staff no problem too small to sort. Easy to find hotel. This was my first stay and would hope to stay next time I travel to Bath. "

"Only thing for us was the room to warm during the night and aircon on went down to 18 degrees, couldn't even open window a little bit to get fresh aur"

"The location of the hotel is hard to beat. Decor, style and furnishings were excellent. Perhaps the nicest shower I've experienced at a hotel in a long time. The breakfast was over-priced for somewhat disappointing fare "

"I love the spa and breakfast here, one of my favourite hotels. "

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"It was excellent in a great location"

"Walkable to all the nearby sites and restaurants, cool bar/restaurant on site, clean and comfortable "

"Lovely hotel. Great location. The bathroom needs a revamp tho and the room was sooo hot with no air con. "

"Great location. Nice, big rooms with large beds, very clean. All staff very friendly. Would stay again when next in Bristol. "

"Ideally situated by the train station,& for all the amenities Bath has to offer "

"The Moxy is very well located near to Cabot Circus and we found the staff helpful and friendly, the room clean and well equipped, and at a very reasonable price. We also tried some of the food which was tasty and a decent portion size. Great stay and would return again."

"Great location and helpful staff. Room was a good size but the bathroom was very small "

"Lovely place! Receptionists were delightful, breakfast was a nice little continental vibe and the rooms were exactly what you need super clean and comfortable "

"heerlijk ontbijt, heerlijke locatie, zeer vriendelijk personeel, heel net, ruime kamers, lekker eten, goede spa en prachtige tuin. We hadden een geweldig verblijf !"

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags...

"The location of the hotel couldn’t have been better, the rooms were clean and appeared newly decorated, in a style which complemented the age of the building. The staff were exemplary, nothing was too much trouble. The breakfast was fresh, beautifully presented and bountiful. We were very lucky with parking as they had recently reopened their car after a 1 years closure, this made everything very convenient. We are looking forward to further stays at The Francis Hotel in the future and would...

"Great stay, lovely peaceful location. Evening meal was fantastic! "

"Breakfast good, staff are nice, parking safely, clean room "