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"Perfect for our needs and great staff"

"Great location, clean but small rooms. "

"Very nice property. Room clean and well maintained, breakfast was fantastic. Service exceptional, we were allowed to check in early, and checkout was painless. Would stay again if in the area. Only downside is no parking at the hotel, but there are (not free) car parks very close."

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"In middle of a refit, staff could not be more helpful. Would strongly recommend"

"Location is very good but my room was located at the bottom of a courtyard. The room had a glass wall facing the courtyard, leaving me with a choice of light or privacy, and no view."

"Good central location. Hotel smells of curry which is fine if that’s your thing, bar prices very expensive, bar staff inattentive. The hotel is geared towards Indian clientele (Indian cricket and tennis on the bar tv’s). Wifi next to useless. I couldn’t sleep because of a very loud whining noise in my room(153) and the corridor which I reported to the staff on my departure.If you’re looking for a Bristolian experience, this hotel isn’t it."

"The best hotel in Bristol. The most prompt attentive staff"

"Close to everything"

"Signature Suite, 1 Double Bed. The HVAC unit was too loud snd noisy, so we were moved to a cornrr suite on 8th floor. The HVAC there was ok -- noisy at times but tolerable. Everything else about the property was excellent, including the breakfasts, wifi, and club lounge. They could learn more about "quiet" from the Premier Inn chain though. "

"Clean and spacious room. Comfortable beds, no noise from the street. Very centrally located hotel, near restaurants, pubs and cafes. Good breakfast selection. Helpful and welcoming staff. Nothing negative to say - my partner and I really enjoyed our stay and would come back without any hesitation! "

"Supper and breakfast were very good. Room was clean, comfortable and well appointed. Staff were great. Parking was easy to access and felt safe"

"Superb. Seamless check-in and out. Spotless room, comfortable bed, powerful shower, nightlite in bathroom. We didn't have breakfast, but ate dinner in the River Grille, and the food was delicious. The service was exemplary also. Only very minor gripe was that they had XO cognac at the bar, and no proper brandy glasses. Barman actually asked if he should put the cognac in my coffee!"

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"Trendy vibe and great looking decor. Would probably be great for a night out. Re staying check in was an odd experience took absolutely ages as the staff had to double up doing that with bar service but was met with a super friendly chap (sorry I was pretty uncommunicative at that point - tired from travel etc - but your efforts were noted and appreciated). The room itself nicely presented and very clean, bed was comfortable but there was no drawers to put clothes in so not v suitable for longer...

"Parking was included in price.and in secure parking next door to hotel "

"Perfect location just across from the rail station and close to retaurants and attractions. The room was comfortable and clean. The staff was helpful and friendly. The hotel was built in the 1840s and you may need to run the tap for 2-3 minutes to get hot water for your shower."

"The Spa was so relaxing & the staff were so friendly and attentive. The location was absolutely perfect. Thank you @ Macdonald Spa..🙏"

"Excelente ubicacion cerca de todo caminando"

"Stunning. Beautiful. Relaxing. I would like to live there and never leave!"