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"This is the third time we have stayed at this hotel and will always use this as our choice of hotel to stay in Bath, it is centrally located clean tidy and the staff are very friendly"

"Brilliant location. Easy access to everthing. I have not tried breakfast as i find it to pricy"

"Location and helpful staff"

"Quirky old building, so, some steep staircases. Unfortunately we arrived whilst they were doing some renovations, so, not everything was available. But the continental breakfast was good the next morning. The rooms were ok, we were lucky to get a river view (for free, if booked in advance that costs extra) quite a small twin room, en suite bathroom. Sadly no air con, we did have a small fan and left the patio doors open overnight. The bathroom was ok, the duty manager said they are all being...

"You will only be able to use the pool and bath between 8-10 am and 7-9 pm as a hotel guest for free. If you like to use the bath and pool at other times they charge 70 Pounds :-(. Swimming in the pool is not possible (too hot and too small). Breakfast and Restaurant are very expensive."

"Beautiful old building. Fantastic location, convenient for citycentre, covered market, canals, buses.. Genuinely friendly and helpful staff. Excellent indian food in the bar, good value"

"Nice hotel for a weekend, next or good bars and clean"

"Great Hotel, perfect location for getting around down town. We had a vault room and were very pleased with the amount of space and quality of the fixtures. The bed was very comfortable and had USB sockets for charging, very important for US travelers so we don't need a UK adapter. If I was staying longer, I might like a more comfortable sitting chair for TV, but it wasn't an issue this time. The only issue was we didn't realize until morning, that we didn't have caffeinated coffee for the...

"The location is ideal – right in the city centre. Excellent breakfast. The hotel has its own large paid parking for £17 per day. The rooms are a bit dated. Outside, it was extremely hot during our trip. The room's built-in air conditioning, despite being set to the lowest possible setting (+18°C), was blowing hot air. The windows wouldn't open, making it impossible to sleep."

"excellent location"

"Property has tolieties"

"For some reason, the whole room was shacking periodically throughout the evening and night. Kept waking me up. And the noise was bad too. Not great."

"Was transferred to the birchfield hotel was charged for early check-in room was basic also was woken up by smoke alarm staff dont know what they are doing no toiletries in the bathroom only handsoap not replenishing toilet rolls or tea and coffee room was not very clean no lock on the toilet door and shower was blocked. Television kept going off because lack of wifi. Walls and cupboards are dirty. Member of staff woke us up because he couldn't get into next door bedroom to clean because he had...

"The hotel is an old building so we understand the facilities have been improved to update with the modern life. There is a lift but there are about 10 -11 steps up and down before I could move my luggage into the room. There are 4 steps of staircase before I could use the bathroom. I had an accident on my first night stay 21 May 2026 2:40 a.m., I sprained my right ankle. I could not manage to go to the hospital with only one leg. I was so grateful the staff on duty on 21 May, came and helped...

"Nice public areas and decent sized rooms."

"Very nice stay. AC is a bit funny, can’t change it but it’s a great stay. Perfect location"

"Stayed at future inn easily over 10 times. This time was the worst experience I've ever had a hotel. Was given a accessible room for wheel chair users. I don't have a wheelchair but that's fine whatever, however the chair screwed to the wall for people who need it was the most manky thing I've ever seen all brown marks and rust... The shower curtains were grey and also stained and a big fat bug on it upon arrival which I killed and flushed away as I'm not someone who likes to complain There was...

"Lovely friendly and welcoming staff"

"Stunning and tranquil location, it's the perfect place to get away from the outside world while still having easy access into the city centre to explore."

"The Pros Clean room, Comfy Bed Nice selection of beverages Nice dinner Good location The Cons Breakfast was mediocre Shower had mind of its own going from boiling to freezing Room very hot and stuffy, small fan not adequate for room size The location was good but there was alot of noise at night if you had windows open. No wardrobe in room No fridge Tv only had minimal freeview channels. No Internet channels and view was obscured from one side of bed. Although room info said morning papers...