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"Staff very helpful and polite, Aemond was fantastic looking after all the wedding guests. Had a lovely 2 days, thank you,"

"The rooms in the older part of the hotel need a bit of attention and they have no air-conditioning and the fans they provide were very dusty and did not seem to do anything"

"good location"

"I stayed here with colleagues whilst attending a corporate golf day. Whilst we ate in the Clubhouse at the organisd BBQ, the food was extremely well prepared and tasted good. The hotel rooms were very clean, fairly spacious with adaquate refreshments on offer. I've stayed here several times and the price reflect the standard of what you get."

"Hotel is very dated but the bed and room were clean. Tv didn’t work but reported on checking out. You get what you pay for and the rooms were cheap so I couldn’t have any complaints. Just used it for a base for Alton towers"

"Great overall hotell"

"very good"

"Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again."

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"1 bath towel, 1 hand towel, 1 small bottle of water and 1 biscuit between 2 people. You cannot use the facilities on the day of checkin until after 3pm unless you pay extra. Prices have increased yet you get less for your money."

"Beautiful building and setting!"

"Very nice"

"Unclean unkept on the outside inside was terrible needs demolished and rebuilt. Rooms were a good size but carpets were in a poor state stains everywhere bathrooms just mold all around the bath shower head didn't even fit in the shower pole haha...Lighting poor in the room no bulbs in lamps TV didn't work at all and breakfast blimey was just swimming in grease 😑 pastries look like they had been left out for weeks coffee cold in the jug and the orange and apple juice were room temperature ive...

"We love it here and keep coming back"