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"Breakfast was very good, much better than other Champneys hotels we have stayed at. Room was nice but the TV unfortunately kept cutting out. Really friendly and helpful staff, and a luxury feel."

"Absolutely beautiful hotel set in gorgeous grounds. On arrival I joked with my husband that we were probably in an attic room 😄 and we were! but despite the stairs the room was great, big enough with a great bed. Cleanliness was excellent and bathroom huge with great fluffy towels, staff on reception were so pleasant and friendly both day and night. Breakfast hot and plentiful with choices for everyone. Will definitely stay again but perhaps in a ground floor room 😀"

"No one at reception. When someone finally arrived she went straight to the computer without greeting us and asked for our name. No customer service at all. Really shocking In our room there was a pink prescription pill on the floor. Not ours. The toilet was filthy. The whole hotel smelt unclean. Breakfast was cold. Needless to say we were so disappointed. Then we were told there was “an incident “ in the kitchen and our breakfast would be in the hotel next door. The contrast couldn’t have been...

"Very nice family room that was very clean. Only downside was toilet appeared to be leaking. Beds were very comfortable. Great selection at breakfast."

"Fantastic location, beautiful room made for wonderful stay"

"I was offered an upgrade from a classic double to a feature double (for an extra £30pn) which I took. It was in the old part of the hotel. The room was very cold as the radiators were not working. I enquired at reception and was told that they would speak to someone to see if it could be sorted. A little while later an electric heater was delivered to the room which did not work and another was requested. This only managed to heat the bedroom while the bathroom remained cold. The window next to...

"Great stay, kids pool was good quite quiet in the morning which was nice for the baby! All clean and great service."

"Family friendly and clean room"

"Hi this is a lovely venue but the shower was terrible with very little flow. Everything else was nice and the staff were helpful"

"Very nice apartment, very big with ample facilities. Just a little more cleaning to sofa covers and mattress cover in sofa would have made it better as ours were dirty. Restaurant was amazing and great for gluten free and bar was lovely too. Overall very comfortable stay"