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"Ive stayed at this hotel so was a return guest. I was shocked that after i had booked through expedia i was phoned by the hotel to say we had to pay extra to use the pool area. It would have been an extra £160 for use of the pool for one afternoon and a early swim the morning. The breakfast this morning was poor and the service very disappointing. We had to wait over 30 mins for our breakfast they ran out of juice bread fruit x butter and i and many other guest had to keep asking for things to...

"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor."

"The room we stayed in needed some Tlc The carpet was dirty and the ceiling was a real mess. It had cracked plaster on it and looked very unsightly. The room its self looked worn. "

"Ok"

"Super friendly and helpful staff, hotel is lovel ad rooms are exceptionally clean- would definitely stay again if I come back to the area!"

"Positives - beautiful hotel in great grounds. Had tea in the restaurant which was very good. Bed was huge. Negatives - couldn't get bath to work and my wife was kept awake during the night by noise in room next door. Use of the spa was £20 per person (which I was willing to pay) but was then told we couldn't use it until 5pm. We'd arrived at 3pm with plan to go in spa before our friends arrived later. "

"Enjoyed our stay overall. Evening food wasn’t great and restaurant seemed a bit cafeteria like considering how beautiful the hotel is. Pool was too cold."

"What a beautiful, opulent hotel !! "

"Family friendly hotel, Clean rooms, responsive staff, free onsite parking. Breakfast was tasty. Restaurant served good food."

"Clean room, basic but enough for what we needed. Staff helpful and on~hand. Good bar area. Very good breakfast items. "

"This would probably have been a totally fine stay except there was about 50 members of the same family staying there, maybe 75, and their kids were marauding round the hotel leaving trash, upturned chairs, broken glasses etc all over the place. The bar was a no go area because they'd taken over, so loud. Not enough staff to police the bad behavior or clean up and the parents were doing nothing. Pool was absolutely rammed and not a place my kids wanted to hang out - tiny and busy, despite booking...

"We went fairly late at about 11pm and were charged £5 extra to park at the hotel. Car park quite shoddy with some work being done. We had to leave early Saturday at 8.15am next morning …put your card in the basket. The property was rated £49 on the Thursday for Friday stay then on the Friday we decided to stay it was rated £59 so quite disappointed considering it was probably worth less. The room was small and towel only for one supplied. "

"Breakfast was good overall, however would have expected to see black pudding on the hot choice and the choice of bread was poor as the brown was very dry. The coffee in the machines did not taste as a quality brand."

"Good sized clean rooms and the hotel is run by a friendly, approachable team. I didn’t get the chance to use to amenities so I can’t comment. Plenty of on-site car parking. I would recommend this hotel."

"Great hotel, we stayed just one night but it was clean and comfortable with good breakfast."

"Amazing 17th century coaching Inn. Fabulous room and great bathroom. Lovely dinner in the restaurant and so nice to sit in the lounge (with no tv), and enjoy the music and play cards. It was a wonderful stay, and the bonus packed lunch with brilliant! "

"The hotel was charming. The room was pleasant and a good size. We enjoyed the pool, sauna and Jacuzzi. The breakfast was good "