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"Stayed Sun to Mon over bank hol wkend. Billed as a spa hotel in country so we thought we would relax. ...But the calamity of errors begun. I would not stay here again. Beautilul venue in a lovely setting, ruined by servises, staff, facilities with a "no can do" attitude."

"Clean, nice brekkie"

"T"

"Excellent choices for breakfast, and Pat on duty in the restaurant was so hepful - nothing too much trouble. I have stayed at this hotel before, and hope to return again sometime."

"The property is beautiful as was the room, unfortunately the tranquility was visual only. Loud music from pub was all afternoon until approximately 8 pm, and then we could still hear customer conversations. The next day was quieter but still was able to hear the restaurant customers. No sheers on window and because there is campground across the river we kept drapes closed for privacy, creating need for artificial lights. Be careful in shower, it’s beautiful but the shower floor is slippery. ...

"Great place - rooms are great, comfy bed, welcome green and blacks chocolate. Staff are lovely at check in and the breakfast staff are fantastic, work hard and fast - really impressed. Only thing I don't like is the 'write on paper' check in part - especially every time you come back, would be nice to be digitally stored but in the greater scheme of things its nothing."

"The check in was excellent with a lovely manager who clearly knew how to provide wonderful customer service. The room was lovely and fresh, very spacious and had everything we could need. Breakfast was delightful. Will definitely stay again."

"Very enjoyable stay. The staff were outstanding always ready to help."

"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"This property had recently changed hands and was under major renovation. The previous owners were still managing the hotel while this reconstruction was happening. They were anxious to be of service during this time. The restaurant in the hotel was excellent and known locally as serving excellent Middle Eastern food. When complete, this location will probably become well recommended."

"For $1,000/night, there are a few things I would expect to receive, such as valet parking, fully trained staff and maybe an update to very tired room decor. Everyone was very friendly, our dinner at The Latymer was sublime, the spa facilities are quite nice, but the whole place is in dire need of a facelift and a comprehensive staff training..."

"Friendly host, great communication and lovely, comfortable room. Thank you!"

"Comfortable bed, friendly greetings on arrival, clean kitchen area and lots to offer for breakfast. Fridge in the room which is quiet unlike some places! Hairdryer, kettle and provisions in the room, plenty of plugs, touch bedside lamps, big TV screen, mirror, table and chairs sitting area by the window. Separate Shower rooms compact but very clean."

"Le ménage n'a pas été fait durant tout notre séjour"

"We really enjoyed the location, which was ideal for our needs. Everything was easy to access, and there were plenty of shops and restaurants within walking distance. The unit was well equipped, and having elevator access was a real plus. Just don’t forget to pay for parking."