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"Excellent stay. Very helpful staff on check in and at the bar. The food in the restaurant was very nice (but a bit expensive for what you get). Lovely pool, sauna and steam room. The gym is a great amenity."

"Hotel & Room was great and breakfast too but was disappointed that the restaurant was not open Sunday Night we were not told about this until later so had to drive around looking for somewhere to eat!! Couldn’t find anywhere that was open so came back and had to have pizza from the Hotel !! It was nice but expected the restaurant to be open!!"

"We wanted a unique British experience and they delivered. Staff were very helpful planning our days and organizing cabs when Uber was a bust. Food was lovely. Breakfast was was excellent deal and set us up for a good day out. Tasty cocktails. Lovely atmosphere on the patio along the river. Beds were comfy - rooms clean and fully stocked. Hairdryer included, We had 2 rooms booked for our family with different configurations- both room were roomy and cheerful. We will happily return."

"Nice update"

"Great hotel lovely food and great location for Thorpe park only 5 minutes away ."

"Super clean and cosy room. It was ready upon arrival and staff was very helpful in explaining the property and pub / restaurant area. Room does not have AC but had a fan and brought another upon request, as well as blackout curtains. (For those traveling from US, not many pubs and older dwellings have AC like we do in the states). We arrived when it was above 30c) We had great food during our stay and were able to enjoy long hikes in the park and super convenient spot to our friends I the area."

"Very peaceful"

"A nice quiet area, room and communal space was clean. Good selection for breakfast"

"Room was a little tired. Restaurant in the bar area was excellent."

"Very helpful staff. Excellent breakfast."

"Very good serviced apartments, very central with good parking"

"This property would get 3 stars if it were advertised accurately. We expected a luxury 2-bed, 2-bath flat with onsite parking and super-fast Wi-Fi for remote work. Instead, we got an average apartment with terrible Wi-Fi and no parking.Management was a mixed bag. The person was helpful on Friday, using WhatsApp (since their phone lines were down) to resolve check-in issues after our long drive so we didn't have to go home. However, felt the reservations team dismissed us after that first day.We...