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"The staff at the reception was very friendly and helpful. Thanks"

"It was ok we will be back"

"Always a great stay. Friendly staff, beautiful view from our room and the room itself was clean, and spacious, and amazing hotpools. Will be back. The only thing to note was the double bed was quite firm - we stayed in the lake view 2 bedroom villa."

"Sauna had issues getting up to temperature Gym resteraunt staff amazing i come here at least 4 times a year well Worth the little extra $ to stay here"

"Staff were friendly, good location, decent size room Bed was too soft for us and we were right by the sign and the curtains didn’t do the best job of keeping the light out. The place is a bit tired and it showed, the shower went from hot to cold constantly as other guests used the water, which is another feature of the age of the place. The kitchen and tv facilities were good so overall it’s a 3/5"

"Had a really nice stay"

"Only night stay worth the price"

"The property had a spa bath and everything you needed. The customer service was stunning."

"Fantastic place. Love the view of the lake and mt Ruapehu. Very clean and friendly staff."

"Great location, lovely and clean, we will be back."

"Easy access to all amenities and close to the water. Value for money as well. Kitchen is well equipped and it was a pleasant stay."

"Great accomodation and value for money"

"Awesome comfy room with all we needed. Beds were comfortable and the room was quiet despite the place being so busy. Off street parking right by the room (family room). Great value and a good location too. Staff were super friendly and helpful."

"The only regret we had was booking Sacred Waters overnight. We wanted to stay longer and are already planning coming back. It was the perfect cozy stay with complete amenities, L’Occitane bath supplies and absolutely breathtaking views. Check in and check out was smooth. Thank you"

"Great location, helpful staff"

"Property is clean and close to everything."