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"First time staying here, we were there for 2 nights. Reception staff were lovely, really friendly every time we spoke to them and even had a laugh on the phone. Proper nice vibe. Breakfast staff felt a bit abrupt though, like you were being rushed while eating which wasn’t great. The room itself was beautiful, at the top floor. That said, the stairs nearly finished me off and the blast of heat from the radiators… I almost joined the ghosts up there. Speaking of which, the place definitely has a...

"Unbelievably good hotel, helpful staff and great amenities equals a relaxing stay. Would and will visit again. "

"The hotel is in a great location. Everything was withing 15minute walking distance. The optional (additional) breakfast was good. The layout is a bit confusing, and the stairs didn't help much. The bath tub was elevated so I wouldn't recommend this hotel to older people or anyone with knee problems. The showerhead was unadjustable. I had to shower closer to it all the time. What made my stay pleasant were the employees. The front desk reps were nice and friendly, housekeeping ladies were...

"Great location and very nice hotel, staff incredibly helpful and friendly. Breakfast was ok, but could be better to lift the hotel. Food was very ordinary."

"good"

"Room was clean, staff friendly and breakfast was excellent "

"The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel! "

"Stayed at INNSiDE by Meliá Newcastle and it absolutely delivers. Prime Quayside location, slick modern rooms, and everything just works, clean, comfortable, and well thought out. The complimentary minibar is a nice touch and the river views are an absolute bonus. Service is spot on, friendly, efficient, no fuss. Food at Gino D’Acampo Newcastle is genuinely very good and rounded off my stay nicely. Simple: great hotel, no weak points, would 100% stay again."

"Nice hotel overall. Although feel like the plumbing could do with a look at - quite a loud noise and through the night hearing it randomly. Room was kitted out well but could have done with a more thorough clean."

"Staff was friendly and made good suggestion for local eateries "

"Quick check in ,rooms clean and comfortable . 11 check out"

"Nice hotel, clean. Lovely pub attached"

"Breakfast, clean rooms and great staff. "

"Really good value, nice staff, spotlessly clean Excellent"

"Always stay here when I work in Newcastle."

"Breakfast was great, all 3 of our rooms booked had permanent issues with air conditioning and bathroom extraction where they did not work at all, so there was no air flow in the rooms and was hot all weekend. Maintenance came and reset the fusebox but it failed almost straight away after. We were supplied small fans but not great considering the hotel we thought we were booking. Other than that we had a lovely stay but feel slightly let down with the room circulation."

"Great location for train travel. Bathtub was a plus. Spa and pool and hot tub were marvelous!"

"Did not use gym, no shops nearby"

"Perfect location for my trip to Newcastle and great view. Room cleanliness was okay."

"Breakfast was great I have food allergies and they catered for me very well."