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"Clean room, reception and library bar staff excellent, restaurant staff not as good during dinner and breakfast. Great food."

"Excellent quality hotel and staff very attentive. Made to feel very welcome and nothing a problem. Bed a little too firm for our liking but great room. Breakfast a little space for value but cooked lovely. "

"Great location and very nice hotel, staff incredibly helpful and friendly. Breakfast was ok, but could be better to lift the hotel. Food was very ordinary."

"Rooms are tiny and so are the beds we struggle in the room and hardly slept all night, good thing is the location but that’s all. They didn’t even have a bar in the hotel."

"good"

"Room was clean, staff friendly and breakfast was excellent "

"The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel! "

"Wheelchairs not really well catered for. No self opening doors, access to dining outside was round the building via the car park. Menu very restrictive and over priced. Very average hotel for the money"

"I cant say enough good things about the Maldron experience. I arrived with no luggage and the staff went out of their way to help me get settled and feeling at home. They guided me to all the shops I needed to find to get clothes and adapters and provided a welcoming greeting every time I returned from my adventures. The hotel has some of the best food in Newcastle and the staff might be made up of the friendliest people in England. Cheers to all the staff at the Maldron especially David and...

"Staff was friendly and made good suggestion for local eateries "

"breakfast was good, great selection, although the bacon was tough and not hot enough"

"Si"

"Breakfast, clean rooms and great staff. "

"Internet slow, tv poor"

"Always stay here when I work in Newcastle."

"Breakfast was great, all 3 of our rooms booked had permanent issues with air conditioning and bathroom extraction where they did not work at all, so there was no air flow in the rooms and was hot all weekend. Maintenance came and reset the fusebox but it failed almost straight away after. We were supplied small fans but not great considering the hotel we thought we were booking. Other than that we had a lovely stay but feel slightly let down with the room circulation."

"Gym is currently closed"

"Great location for train travel. Bathtub was a plus. Spa and pool and hot tub were marvelous!"

"Did not use gym, no shops nearby"

"Roomwas small but clean"