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"The experience was unique, stopping in Lumley Castle. The staff were so friendly and helpful. This was a bed for the night while visiting Beamish, 11 minutes away. Beautiful setting and grounds. We didn’t have breakfast or evening meal but would definitely go again for the full experience. Thankyou for our time there."

"Unbelievably good hotel, helpful staff and great amenities equals a relaxing stay. Would and will visit again. "

"Great location and very nice hotel, staff incredibly helpful and friendly. Breakfast was ok, but could be better to lift the hotel. Food was very ordinary."

"Rooms are tiny and so are the beds we struggle in the room and hardly slept all night, good thing is the location but that’s all. They didn’t even have a bar in the hotel."

"good"

"Room was clean, staff friendly and breakfast was excellent "

"The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel! "

"Stayed at INNSiDE by Meliá Newcastle and it absolutely delivers. Prime Quayside location, slick modern rooms, and everything just works, clean, comfortable, and well thought out. The complimentary minibar is a nice touch and the river views are an absolute bonus. Service is spot on, friendly, efficient, no fuss. Food at Gino D’Acampo Newcastle is genuinely very good and rounded off my stay nicely. Simple: great hotel, no weak points, would 100% stay again."

"Everything was just perfect, thank you"

"Staff was friendly and made good suggestion for local eateries "

"breakfast was good, great selection, although the bacon was tough and not hot enough"

"Friendly staff good breakfast ideal situation."

"Breakfast, clean rooms and great staff. "

"Really good value, nice staff, spotlessly clean Excellent"

"Always stay here when I work in Newcastle."

"Breakfast was great, all 3 of our rooms booked had permanent issues with air conditioning and bathroom extraction where they did not work at all, so there was no air flow in the rooms and was hot all weekend. Maintenance came and reset the fusebox but it failed almost straight away after. We were supplied small fans but not great considering the hotel we thought we were booking. Other than that we had a lovely stay but feel slightly let down with the room circulation."

"Perfect location for my trip to Newcastle and great view. Room cleanliness was okay."

"Great location for train travel. Bathtub was a plus. Spa and pool and hot tub were marvelous!"

"Did not use gym, no shops nearby"

"Roomwas small but clean"