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"Perfect for couples. It was quiet with beautiful surroundings. We took a walk to the river from the castle, and it was quiet as though we had the whole grounds to ourselves. The food was delicious and the room was cozy with a spacious bathroom. We were lucky as there was a wedding on and as a result, we were treated to a nighttime fireworks display! For us a 10/10. But be mindful that there is no AC in the room - that didn't bother us but might be an issue for others. Also note it's worth...

"Nice clean hotel near the Millenium Bridge. However, the car park is not big enough for the number of rooms and many guest will end up parking in the nearby multi-story car park which is locked at midnight."

"We had a lovely over night stay in a superior room on the 4th floor - room 420. We used the leisure facilities which were very good. Nice Spacious room. Can’t complain for the price we paid I guess. A bit of constructive criticism for the hotel to bear in mind: 1) please leave more than 2 milk portions. We only had two between us. We would have loved a few more teas and coffees but didn’t want to chase around for milk. 2) the room was warm but when turned on, the aircon was very loud, we...

"Good (cheap) location. Comfortable bed. Flooring in room had cracked making it look a bit shabby. Book breakfast online but pointless doing so, as still had to pay, went to breakfast and got locked out of our room after. Bit of bacon on the floor which just stayed there. Buffet a bit untidy, cereal everywhere. Appreciate it’s a busy day but no real excuse. Have stayed before a few times now. Normally good/ v good, today just okay"

"N/A"

"No EV charger available although this is advertised, one of the main reasons I booked this hotel , very disappointing"

"Friendly and helpful staff. Hotel was quiet, felt peaceful and clean. Definitely recommended."

"I liked the fact it was so central and also so peaceful. Got a seawiew room which was amazing and very spacious."

"The hotel is in a fantastic location with plenty of parking. The staff were friendly, the night receptionist was so helpful and couldn’t do enough for us. Breakfast was good and freshly cooked. The hotel itself was in a poor state of cleanliness. The room was filthy and in desperate need of renovation. Each surface was covered in a film of dust and dirt and there were loads of cobwebs. Thankfully the bed sheets appeared to be clean. The bathroom was not great at all but to my amazement the...

"The location is excellent with easy access to riverside restaurants and transport hubs. Staff were very friendly and helpful. Our room was really good with a lovely view of Keel Square. Breakfast was OK but overcrowded on three occasions."

"I had good sleep. The lady making breakfast very friendly makes you feel like home. I booked one day and then added another night. Good for the price, I had to ask for pillows the one was in the room wasn’t to my liking . "

"Great room and very clean and comfortable bed. Staff are very friendly and willing to help and assist where needed. Great hotel and would highly recommend to anyone thinking of booking."

"Break fast could have been hotter"

"Lovely place sea view big room. Very clean and nice breakfast very helpful. Children loved it lots of fun 😀"

"Lovely hotel set in beautiful grounds. Flower borders were just lovely! Room (twin deluxe) was spacious, comfortable and clean. One note, we were in room 216 which had view over cafe at back, which was really pretty so not a problem. However, deliveries started unloading at 6am in the morning which wasn't great. The hotel is so close to Beamish working museum, very handy. Few good pubs in the area too."

"Parking and checkin was easy enough. The wallet for key card referred to an information booklet in the room but there wasn't one. Asked at reception to be told there isn't one but receptionist said she could tell us anything we needed to know. If that be the case the information on the key card wallet needs updating. Perhaps the Wifi code could replace the information booklet statement. Staff were friendly and helpful, breakfasts were good and the view from the balcony was amazing. This was our...