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"All good"

"First time we’ve stayed here , and being relatively local, visit Newcastle often. The hotel is classy and comfortable, with brilliant staff . A few minutes walk to the Glasshouse and located on the quayside with some great restaurants and bars nearby. Parking was easy with hotel reserved parking at the rear of the hotel. Without a doubt, this will be our first choice for overnighters in Newcastle."

"Good location. Great parking. Room large and comfortable, with nice view. Breakfast was also enjoyable with a good choice"

"The welcome staff were really good room was great. The only bad mark for room 23 was that the bath plug didn't seal"

"Very good overall no complaints"

"Staff lovely & helpful too. Hotel great location near station & all amenities. I would stop again"

"Clean room"

"Sehr gute Lage innerhalb von Newcastle und zum Bahnhof, der direkt neben dem Hotel ist. Trotzdem hört man die Züge nicht. Foyer ist beeindruckend mit tollem Leuchter. Aber Hotel ist in die Jahre gekommen und die Zimmer könnten frische Luft vertragen. Man sieht, dass alles schon älter ist (Teppich auf Treppe ist teilweise mit Klebestreifen repariert, meine Zimmer hatte keine Klimaanlage und der Geruch war z. T. Streng, Zimmersafe war aus dem Schrank entfernt) Nutzung des Leisure Centers kostet...

"Everything was great except there was a problem with the heat in the room. They gave me a comforter and space heater which were adequate."

"This a brilliant hotel and could not fault it. The deluxe rooms were lovely and very comfortable. The buffet breakfast was really good and the items were hot and the area was immaculate with staff clearing away all the time. The location was perfect, very central and I would have no hesitation in staying again at this wonderful hotel. It is definitely a 4 star standard so well done to Maldron hotels"

"Such a friendly place to say. Comfortable, cosy rooms and a real sense of welcome. Staff are engaged and I now stay here regularly on stays in the North East. Lively pub adjoining. Always weddings and fun around you, but doesn't encroach on the peace of the hotel rooms"

"No air conditioning in rooms. Big problem made worse as windows restricted. 3 terrible nights in sweltering heat. (Ironically the lobby is cold). No cold temp water pressure at sink nor in shower. Barely a trickle."

"Every thing"

"Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian)."

"Very handy for the stadium and student parents staying over. Only stayed one night for a nearby wedding so didn't really use any of the facilities. We moved rooms as club across the road is so noisy, it can be heard in the front rooms. Second room was a big upgrade and very quiet. Staff were very helpful in this respect. Avoided breakfast at £19.00 each and walked to the Greggs instead. Parked at the Temple car park which was very reasonable but not ideal if you are unable to walk too far or...

"Well positioned on the river, convenient location."

"Location is brilliant, room was really comfy and staff were really helpful."

"Excellent value for money. Good all round hotel with basic facilities. Good size king room, staff very friendly and informative, tea and coffee available in room but no biscuits, Nespresso would have been better as offered by other hotels in the area. Good size desk for working on but only 2 sockets, both used for hairdryer and TV, and no USB points. wifi had good signal and easy to connect to. Only 1 plug sockets near the bed and again no USB. Hair dryer, safe, iron and board also...

"Special word to the staff who were uniformly helpful, pleasant and professional"

"Especially liked the use of the spa. Breakfast was good and found it easy to park."