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"Clean rooms, friendly staff. Nice and quiet area."

"Breakfast very basic and not much choice hotel is a bit tired and can do with getting a renovation but good location and parking"

"Unfortunately poor quality repairs performed in the bathroom, and room layout not well designed."

"Beautiful hotel! The staff were super helpful and the facilities were perfect. The room was perfect and large. Very well maintained and clean. Personally I would have preferred a little amenities kit in the bathroom and I was slightly disappointed with the breakfast. With a buffet I expected more items on the menu and some of the pastry and hot food tasted quite stale which was disappointing considering the price. Overall, lovely hotel."

"We arrived at the property and we was not told about the ongoing building work going on at the hotel. There is scaffolding all around the hotel no views from the window due to a scaffolding dirty windows unsafe no locks on the windows meaning people can climb with the ladders and get into your room rude Bar manager overall experience very bad. This hotel should be closed down until the work is completed."

"Staff welcoming, happy and helpful"

"It was exceptionally hot weather when we stayed. Windows cannot be opened. We were given a fan. It was unbearable, to the extent I would say, unsafe to stay overnight in the heat. Anyone with a room on that side of the hotel should have been offered a room on the other side that may therefore have been less dangerous or simply paid for us to transfer to a hotel with air con. The place wasn’t expensive, I know you get what you pay for, but these were exceptional circumstances. One lady took her...

"The staff where very friendly and welcoming. Hotel was clean, and comfortable, bar lovely and rooms had everything you need. Was close to town and lively walk by the canal."

"Decent room, included access to the pool was really nice,"

"The only thing that was good about this hotel was the location."

"Nothing positive to say. Would not stay here again"

"Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!"

"We've been a few times now. All staff are very helpful. Especially lad on desk. Breakfast very nice. Beautiful spot."

"My room was lovely and clean and adequate, but the curtains did not close st night properly, also, booking online through Expedia, its states in green letters breakfast included, but got to hotel at checkin, ihad to pay extra for breakfast not good ."

"All excellent except dogs permitted indoors. I agree with assistance dogs but 2 of my travelling companions have had adverse experiences with dogs. One was bitten by a family pet the other chased down the street by a Rottweiler that had escaped through a fence. Given that neither of those attacks were reported there must be more than double the 24,000 annual reported attacks. In addition hygiene can be an issue if dogs go into food serving areas! Since the pandemic there has been a proliferation...

"Just a pleasant stay x"

"So close but quiet at night to city center castle , river and more and very close to train and bus station. Compact but efficient , would skip the breakfast as a Weatherspoon is across the street w better value. Engaged staff even threaded a needle for me to put on a button."

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"The room was brill for me as a single room but was updated to a Twin room which was excellent,and all the staff,waitresses,bar and reception could not be more welcoming especially whe you are on your own. Could not fault"