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"The room was very dusty, there were dirty socks behind the bedside cabinet, the vinyl on the headboard was peeling off. The shower door frames were filthy, the shower mat was disgusting, there wasn't a plug in the handbasin. The door to the en-suite bathroom looked as if it had been kicked in as the handle/lock area was smashed with large splinters of rough wood sticking out so it couldn't close properly or lock. There are no USB charging points in the room!! this is most unusual these...

"Wow, what a follow up. After the worst stay in a hotel in my life, I asked for a refund. I was given only 1 of my 2 nights, so pushed back as to why. The hotel told Expedia that I had not spoken to the front desk "to give us a chance to put things right". I had. 🙃 I explained to a blonde lady on reception that I couldn't sleep due to excessive noise in the corridors and coming through the floor below me. Not because downstairs were loud, the soundproofing was just that bad. I asked could I...

"Was great location near sea , hotel was nice but needed updating, we knew was,a dog friendly hotel, but didnt like the fact that dogs sat on furniture, only place not allowed was restaurant which was only open for breakfast ,all other meals was served in bar where dogs was allowed , as much as i dont mind animals i dont like them near food. we was using hotel next door most of time for food and drinks, as even though dogs there was not on furniture or in any eating places."

"Nice rooms, easy parking. Have a night porter who was very helpful. Have stayed before and would be happy to stay again."

"Staff were very helpful Lovely room The Angel is always the hotel I chose to stay at whilst visiting Cardiff"

"Beautiful hotel in areas but if you’re planning to stay here with a baby or you are a wheelchair user I’d maybe think again! This hotel is not accessible at all, it’s quite old so has narrow corridors, lots of heavy doors that are shut between corridors & we were put in a room that had no lift access & was at top of a narrow steep staircase - it was completely impossible to get to with a baby & pram! We had to ask to change rooms and the staff on reception weren’t apologetic or friendly at all!...

"Spa was great"

"Room serviced and cleaned. more milk and tea bags available as required (useful for octogenarians!) Had a lovely sea room view as requested."

"Would recommend a sea view room . There’s scaffolding outside the hotel so if it was mid week it would impact on your stay but was quiet at the weekend."

"Check in and out were both very good"

"Enjoyed the pool and the restaurant."

"the best part of the property was the convenience to the train and bus stations."

"I really enjoyed my stay at this hotel. It was a full sized hotel, as opposed to the guesthouse type of accommodations I had last year when I visited Chester. The walk from the train station was fairly short, although if you're carrying a heavy suitcase, you'd probably be better off getting a ride. There is a supermarket next door that had many options for snacks and beverages, but the restaurant situation was a bit challenging, as most of them were about 1km walk west of the hotel. The...

"Lovely hotel for a quick trip to Wales celebrating our mums 86th birthday. Loved the history and, though somewhat dated, the rooms were comfortable."