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"Due to an 'oversight' a man entered my room without knocking making me feel very unsafe."

"beautiful place and grounds "

"The bed was comfortable, staff was friendly. Breakfast was tasty"

"We spent two nights at the hotel and were very pleased from the moment we arrived. The décor was lovely, the room was spotlessly clean, and the bed was big and extremely comfortable. The staff were very friendly and eager to help. We used the spa facilities on the day of arrival, and it was wonderfully quiet — we were able to enjoy the sauna, steam room,pool and the gym without any waiting. The whole hotel felt calm and serene throughout our stay. The food was very good, and overall it was a...

"Nice hotel, very practical and has everything you need. Had to pay for parking as we didn’t book directly. Staff ok - lady at bar lovely. Pool’s a bit tired too but great to have one. Weren’t allowed to buy from children’s menu unless we bought an adult meal - which seemed like a missed opportunity to make some money for the hotel. "

"The room we stayed in was spacious, clean , and had a walk in shower room which was nice for a change, breakfast was good, plenty of choice, staff were all very pleasant."

"Nice staff clean practical "

"The staff were very friendly, loved the history of the place. a few things could do with a bit more love, but staff told us there were plans for a spa etc. So would think about a re visit in a year in the summer."

"The floor in our bedroom creaks alarmingly when walked on. My concern was not for safety, as I am quite sure it is safe, but I felt extremely embarrassed about the noise being heard downstairs! When unpacking and repacking I needed to keep going in and out of the bed area and around and around the. Ed many times and the noise it makes is horrendous. I appreciate that this is not a modern build (God forbid because that would probably be worse) but the problem is excessive and not something I...

"Everything was great, I would have loved having massages or treatments at the spa but it’s ok. "

"We had a fantastic stay. We had friend join us for dinner. Great food and great service "

"The Hotel is very dated, but acceptable due to the price. The area rates are quite expensive. It's very handy for me because i visit family close by. The Hotel has a well stocked bar and dining area with a good menu selection. This is the 2nd time i have stopped here and i would stop again. It has ample parking and is next door to the beautiful Devils Punch Bowl ideal for walkers."

"Staff and noticeable upgrade in food."

"Had a great stay atvyhe Hurtwood. Found it by chance. Great village with plenty of walking direct in to the Surrey Hills as directed by the lovely lady who checked us in. Room very comfortable with fresh milk provided. We found the car park easy for a big car, but would not be so easy in season I think. Dinner in the bar was excellent and good portions. Breakfast cooked to order also great. Will go again. Thank you."

"Warm welcome. Single room compact. Shower was amazing, best ever. Room decor could be spruced up. Honesty Bar. Evening Dinner was delicious but slightly expensive. Breakfast cooked to order for 0700hrs. Great coffee and breakfast highly recommended. "

"Room was very comfortable ,clean and quiet with all the amenities iron and board tea etc.The bathroom and shower worked very and was stocked with all you need for a good shower. "

"Great stay - wonderful, friendly staff"